KAY Jewelers — Local services in Trussville

Worst service ever my bf brought me a promise ring from them on my birthday and it was sent off to be resized. It came back damage twice they did offered to give me a new ring and sent that off and came back damage as well. Only excuse they kept saying it’s their machine that does the marks on it because it was resized plus it wasn’t even cleaned at all. I would stick with JCPENNEY it way better service and your ring will come back looking new with no marks on it even if it was resized and it take less than 2 weeks to get back. And it also take a while to get your money back if it no cash in the store. Me and my bf will not be returning to them very...

We just had a fantastic experience at Kay Jewelers in Trussville. We had already been to several jewelers that day, and I’m so glad we ended up at Kay. Elize Kruger, the store manager and certified diamontologist, helped me pick out the perfect ring that my husband is giving me for our upcoming 37-year wedding anniversary. She was so very patient and knowledgeable and provided great suggestions which left us purchasing the most beautiful marquis shaped diamond ring with two matching bands. I am beyond thrilled! Do not hesitate to go to Kay and let their knowledgeable people help you find that perfect piece, whatever...

Kay's here in Trussville AL arw absolutely amazing. My boyfriend got me this gorgeous owl necklace for Christmas last year and the clasp broke. I took it in to get fixed and it came back looking like we had just got it. I was not expecting it to shine like it was. I cant remember the gentleman's name that I had the interaction with but he was absolutely amazing. He cleaned my key necklace that I got from Kay's as well and now my 2 favorite necklaces are back shining like they were. Will definitely be coming back here for all my jewelry. You should shop here and I promise it will not be...