Target Optical — Local services in Trussville

One of the worst experiences I’ve ever had in what is supposed to be a medical professional office. I went in for my scheduled appointment and was probably there for a total of three hours, for a SCHEDULED appointment. The girl working at the front desk was on her phone talking to her mom with her air pods while she was supposed to be putting in my orders for glasses and contacts. Saturday will be three weeks and I still have not received my contacts or glasses. The doctor gave me one pair of contacts to wear in the mean time that are not ever the right prescription. I’ve called three times now. The first time she told me to just wait and see, the second she told me “let me call you right back” and never called back, and today she told me they reordered my contacts and glasses and it will be another 10-14 days. Will definitely not be back and would strongly suggest people go somewhere else-...

When I showed up for my appointment I was asked if I checked my voicemail. What a wonderful greeting huh?? Never received a call nor did I have any voicemails. Apparently they "called"to reschedule my eye exam , but come to find out, they had the wrong number on file. The person who made my appointment put the wrong phone number in???.. They wanted to reschedule my appointment because the eye doctor has to drive a long way to get to work and since I was the only appointment for the day she asked them to reschedule me. Not because she's sick, or has an emergency. But because she doesnt want to drive that far for 1 patient. Wow. It took me 30 minutes to get to target to be told my appointment is cancelled. I won't be back. This whole situation was so...

Target Optical in Trussville is fantastic! Dominique was welcoming when I walked in. She was incredibly patient and helpful when it came time to make my purchase decision and also while “settling the tab.”

Dr. Millwood is a very professional, personable and dedicated physician in her field. She has been my eye Dr several times over the years and I’ve always had a great experience in her office.

Both, Dr. Millwood and Dominique made the whole experience enjoyable. I could tell they are genuinely kind and caring people who truly value their customers. Their professionalism and warm personality make a big difference. I highly recommend...