Where Ya Bin Richmond — Local services in Tuckahoe

What used to feel like a fun, Black Friday–style event has now devolved into utter chaos. I woke up early, arrived at the store a full hour before opening, and expected that showing up early would actually matter. Instead, I discovered they’ve implemented a system that rewards laziness and pure luck.

First, after waiting patiently in line, an employee told everyone to move across the street, causing me to lose my spot. Then, instead of letting people in based on when they arrived, the staff announced they would be handing out colored tickets to determine entry order. By this point, new customers were walking up—minutes before opening—and still managed to snag tickets before those of us who had been waiting for over an hour.

It got worse. Once tickets were handed out, we were sorted into three lines, and then the first person in each line played rock-paper-scissors to decide which group entered first. I was in the line that lost last, meaning I went in after people who had just shown up moments before. The fact that this was described as a “company-wide procedure” is beyond ridiculous—it’s insulting.

Inside the store, things weren’t much better. Shoppers were told they couldn’t have “too much” in their carts (to the point items where items are piled on top of the cart) and that anyone with large items had only 20 minutes before they had to either purchase the item or put it back for others. While I did manage to find a few good things, the overall experience was frustrating, unfair, and poorly thought out.

Until this absurd system changes, I will not be returning—and I strongly recommend that no one bother showing up early expecting a fair shot at “good finds.” This is disorganized chaos...

The idea of Where Ya Bin is great, but the reality is hell... and has gotten worse over time since they've opened. All the junk and trash leftover from the previous week stays in the bins, trash and items all over the floor, making it a pain to try and navigate a shopping cart, employees that seem to be more interested digging through the next weeks products then enforcing any kind of order/organization, empty packaging left in the bins from people stealing the items inside, unattended kids wreaking havoc because their parents aren't paying any attention to them. Items that contain multiple parts, like lego kits that had multiple bags inside, were separated so they could charge for each individual part. I've found multiple items that cost less brand new from the actual retailers that originally sold them. I'll admit, I have found some items that were worth the value. But those items are so few and far between that it doesn't make up for what you have to deal with while shopping. And if you do find anything good, you have to buy it right then even if the price of the day is above retail for that item... because if you wait and try to come back on a cheaper day, the item will be gone. I'm sure there are people out there who enjoy the experience, but I'm not...

Go to Blue streak liquidation instead people. Workers are nicer there, and you find better stuff. Way better. Went here (Where ya bin) for the first time with my family and was rudely approached by a worker who grabbed an item from my child that was in a bin that was not blocked off (again literally our first time) and the worker stated “Do you really think this item would be selling for .25 cents!” Though I said it’s our first time and didn’t realize that they only had what was for .25 cents in the front middle as there was no signs or direction she didn’t care to apologize and was whispering to another worker who walked on who then proceeded to put garbage bins with yellow tape blocking the area. The place looks unorganized and everything in that bin should be trashed as they were all literally all broken or ripped. One foot shoes and workers couldn’t even say excuse when rolling with a bin of things they wanted to add to the others. Unfortunately my excitement turned to disappointment and left the store empty handed. As they say first impression last and that...