I had an amazing experience at Kay’s Jewelers, and I want to give a special thank you to Cierra for all her help! From the moment I walked in, Cierra was incredibly friendly, attentive, and knowledgeable. She took the time to understand exactly what I was looking for and made great recommendations. Her expertise made the whole process so easy, and I never felt rushed or pressured. Thanks to her, I found the perfect engagement ring, and I couldn’t be happier with my purchase. Cierra went above and beyond to ensure I was satisfied with everything, including offering resizing options and explaining care instructions. I truly appreciate her excellent customer service and will definitely return to Kay’s for future jewelry purchases. Thank you again, Cierra! You made this experience unforgettable....
Read moreI recently went in to have my ring refurbished and changes made, and your manager Tammy always goes way beyond norm helping me and has always been very customer friendly and always takes the time to answer my questions and concerns, It always been such a great experience dealing with her at Kays for all my needs. I really wish I could give her a 10. I feel she is a great asset to Kays as my family and I have gone always to Kays for years now and have dealt with alot of associates and have the most confidence in Tammy and always makes sure to see her even when I've had to wait til she is free. Thanks for...
Read moreWhat an amazing experience. Very rarely does a person enter a jewelry store with a $150 budget and walk out feeling like a king and that a red carpet was rolled out for them. I had that experience at Kay at the Spectrum. Every person that was there said hello to me and all told me what a great gift I was choosing for my mom. Not only that, they wrapped the gift for me and put it in a really nice bag. To top it all off, I received a very nice thank you card in the mail today, which is the ultimate icing on the customer service cake. I will never shop anywhere...
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