Panda Express — Restaurant in Tucson

My sister ordered two orange chicken and walnut shrimp with chow main and one teriyaki chicken with basing chicken chow main. She paid with her husband's credit card. Any ways we showed up around 9:30 pm. And when we walked in told them our name and it was a online order. She said I'm still making your order and asked us if our order has eggrolls with it. We said no that it was for William. She said oh this isn't your other. So they found out order already bagged up and said there was two orders with the name Williams. They did not read order back to my sister and I. So we ger home and it's terriyaki chicken all three meals, first of all I don't eat meat with fat on it, I've been ordering the orange chicken and walnut shrimp with chow main for over 10!years. I've never order different never. By the time we noticeced it was already 10:30 they closed. So we went into store today to make it right , and the manager who doesn't speak English told me no she will not replace the food she had to give us teriyaki chicken again, no if they would of read order back then we would of said no . And they would of made me the the correct order. There is a language barrier. And some prejeidism in play cuz I'm a loyal customer and love your food. And she was rude. Didn't take us aside she continued to argue in front of customers. I think she was unprofessional and playing greedy with her food I had receipt pictures of food and still a no! I'm a paying customer and 35 dollars is a lot of money and you'd think she would of wanted 3 loyal customers to be satisfied instead she wants to lose three customers and maybe more cause I'm going to write reviews everyday until she Patricia spectrum plaza makes it right. I give your manager Patricia at spectrum plaza two...

If i could give 0 stars i would, i have had more than 4 times my order made wrong, today i even ask the order taker on DT to make sure my order was correct and still got it wrong. I have a 3 and a 4 yr old that eat the fried rice and got none ,insteas i got noodles, i have asked for orange chx and got teriyaki instead. I called hoping that they would just replace my order a different day cs i was home already but the manager that took my phone call was in a defensive way thinking that i was just pretending and i wanted free food,i had to dig the receipt from the trash and she spiked me so much that i just went there and got my correct order after waiting an additional 10 cs they had ran out of what i had ordered. They need to do something with the crew and management, they act like they dont care at all. By the way when i was waiting for my corrected order a lady came in with...

Okay, I place many catering orders at this location for my customers, and I really have to debunk the one negative review posted on Lexie. I have been dealing with her for months, and I have to say, I will ONLY deal with her...she is totally on-the-ball, she always has a great attitude, a wonderful smile on her face, and in my opinion, she consistently goes above and beyond to provide me with the utmost customer service...I really wish she was the Manager of this location, as the current Manager of this location is completely incompetent IMO. In all honesty, I will continue to bring my business to this location as long as Lexie is employed there, but if she leaves and becomes employed at another Panda location, I will immediately take my business to the "new" location she becomes employed at, hands down!!!!! Thank you for always taking superior care of me Lexie...you are a...