Tamayo's Appliances LLC — Local services in Tucson

I bought a fridge 5 years ago, warranty was very short, we had about 4 or 5 technicians coming in the course of 4 years. Compressor eventually died. I tried to have them come again, but they are not answering my calls (I went to the store twice to take an appointment, it is very far away from my house), but each time, they said the technicians are not there so I have to call, but I saw them look at their phones to check the numbers before answering, they are just not answering me. They had estimated over the phone that it was the compressor without coming to check, then they priced it over the phone. I talked to Marlene or Marilyn at the store who seemed surprised I had not had it checked and was quoted over the phone. Natalie called me once, but this was two weeks ago then no one is answering my calls. I had my husband call from his phone, they answered but all of a sudden, they said we had to pay 300 ahead of time so they would come. I understand they do not want to help us. When I first bought the fridge, I found them very nice and helpful. The business has changed. The product was not a good product. The service , is not a good service. Responsiveness is null. They had multiple chances to help me,...

After buying a brand new washer and dryer set , a month later we started having trouble with our new set . I called and they would send someone out but they didn't show up between the time frame, they showed up much later. Few weeks go by our washer machine acts up again so I call make another appointment to have them come out and look this time they never show up! So I call and the lady who answered told me they didn't have me down for a repair?? I said well I paid the $50 to book the appointment she again apologized and sent someone out the following day. Some time goes by and my washer stops working again so i call them up and pay another $50 to have someone come out after he was done he told me I need a part for my washer but he needed to first go back to the shop to get a price of the part and that they would call me back with estimate and when to come back to repair... that never happened! My washer still isn't working properly . Bad customer service. We will never again buy from here again and I stopped recommending this place to people who were in the market to...

10/10 RECOMMEND!!!!! TAMAYO'S IS A MUST GO! ⭐️⭐️⭐️⭐️⭐️ I couldn't recommend Tamayo's highly enough& this review is truly just one of many similar experiences, I am CERTAIN! The service& attention I received at Tamayo's from start to repair re-established my faith in retail, people& the narrow, but completely abundant& coveted, reality of honest, family run, local business. In terms of product, Tamayo's offers everything from major appliances to house hold decor, of all shapes& sizes& conditions& at INCREDIBLE prices! In terms of service(s) provided, personally& professionally, I can only describe these as incomparable& attentive. Maryland found me exactly what I needed in a handful of moments. My service repair took less than 24hrs. I was given clear options& provided accommodations I can only describe as paying it forward. I haven't even made mention, yet, of the WARRANTY service(s) available! In sum, since my visit, I've referred numerous family members& friends to Tamayo's& hope to have made a similar impact...