Unblur Skin Studio — Local services in Tucson

This is an updated review after the owner misrepresented my experience online, further highlighting how unprofessionally this business is run.

I recently had a facial here, and while the treatment itself was fine, the overall experience was uncomfortable, chaotic, and far below professional standards. The session lasted over 2 hours—much longer than what I had signed up for—with at least 30 minutes spent on the esthetician explaining products in detail. However, none of these products were shown or offered afterward, making the lengthy explanations feel unnecessary and entirely sales-driven. It was clear that the focus was more on promoting the owner’s skincare line than on providing a relaxing, client-centered experience.

The lack of organization was apparent from the moment I arrived. There was no front desk staff, which was clearly a cost-cutting decision by the owner. This led to complete disorganization—so much so that my husband, worried about how long the session was taking, had to rely on a UPS driver outside to suggest someone might be inside. He made several attempts to get assistance before finally getting confirmation that I was still in the session.

During the facial, I was pressured multiple times to consent to having my photo. I explicitly wrote “no” on the consent form before the session began, but the esthetician claimed that my written “no” somehow meant “yes.” This blatant disregard for my consent was completely unprofessional. Despite my refusal, the esthetician continued pressuring me and even claimed that I would not be allowed to return if I didn’t sign the release. This made the entire experience incredibly uncomfortable.

The esthetician, who appeared very young and inexperienced (likely 18 or 19), also kept leaving the room during the session, which made it hard to relax. At the end of the treatment, she took a long time to return, leaving me waiting in the hallway. When she finally came back to check me out, she brought no products to show or offer, despite spending so much time talking about them during the treatment.

After I left, I discovered that the owner had badmouthed my husband for trying to contact me during the excessively long session. Instead of addressing any of the valid concerns professionally, she misrepresented what happened online in an attempt to save face.

For anyone accustomed to upscale spa treatments, this place will be a major disappointment. The disorganization, lack of respect for client consent, and pressure tactics make this one of the worst spa experiences I’ve ever had. I will not be returning and will stick to professional establishments that prioritize their clients’ comfort, privacy,...

I started coming here shortly after I found out I was pregnant. I believe I was starting my 4th month. My skin had gone through some serious changes with all the extra hormones I was carrying. Before coming in for my consultation and begin treatment with Sam, I had spent hundreds of dollars with countless dermatologists. Not only were the treatments clearing up my skin and making it healthy again, I learned so much from Sam. Things dermatologist never took the time to explain. She took the time to educate me on what I was putting on my face, and helping create a better routine at home. She still continues to put in the same amount of effort even months later. I am now 20 days from my due date and my skin has never felt better. The best thing about it all, Sam made sure I was using products that were healthy for not only me, but for my baby. I’d recommend Sam every time. She truly has changed my life by helping create confidence through my ClearSkin! I’ve also been seen by Lauren and she has only added to all this success! I’m so glad she’s joined the business and look forward to each and ever visit I have with both ladies. Absolutely...

I have been a client of Sam’s since 2018 and have happily followed her as she relentlessly pursues her dream of a world class luxury spa using a holistic approach to natural skin health at any age. The first time I met Sam, I was 64 years old and could count the number of times I had received a professional facial on one hand. Now I have facials every six to eight weeks and my almost 70-year-old skin looks great! Sam’s passion for healthy skin care, continued pursuit of education related to skin care products & techniques, extensive research in the field of aesthetics and a laser-like focus on the unique healthy skin care needs of each client she serves is evident in all she does. As she expands her business, she is diligent in her efforts to hire employees who share her vision of legendary client service. I always look forward to my appointments at ClearSkin; whether to pick up products from Lo, see Sam for a facial or Heather for a lash lift, I know I am in good hands and will be well...