(Response to message below: you are free to contact me yourself. Brad has my number in the system. I already exhausted myself attempting to talk to lower and upper management. I’m now finished reaching out myself directly to Ascension for a resolution. That would be up to you. If I get a polite call from you, I’ll let readers know you did reach out. Otherwise if not, readers will know you did not call me by the fact of me not giving that update) (UPDATE: after several emails, Brad the manager refused to call or meet with me. Instead he had the Director of Risk Management write me a letter doubling down on their illegal policy. Will go ahead with a lawsuit and share results here). Experienced a very harassing incident last summer as a new member by Ritu, middle aged woman at front desk. She refused to apologize. Reported her to Brad the manager. No idea what the outcome was. But she continued to retaliate for the next nine months at front desk being consistently rude. Reported her again to Brad who compensated me for several months of fees in writing due to her continued bad behavior. Weeks later suddenly told for first time in almost a year I must leave therapy pool if not participating in the aqua class despite there being plenty of room in a corner, and many times (10 or more) this was allowed me standing in a corner. . Told management (Gary, then Brad) I’m in severe pain using the warm pool for physical therapy, directed before by my Ascension PT, for pain management, as an Ascension patient , reiterated asking to use a small corner away from the class where I can just wade in a small space for my pain. Gary talked to me in a harassing, discriminatory way, all documented: a) told me twice rudely “I know who you are,” b) said three times adamant that their policy forbids me to use the pool during a class even in that way refusing to accommodate my need, c) suddenly wanted to know intrusively where I worked without a rational reason for asking, d) insisted to know who my PT was, intrusively, which I then told him, e) and told me if I get back in the pool (to treat my pain) he would call security, f) told me I’ve never done my private therapy in the pool during the class, this right after I told him I had in the past (again 10+ times). His tone was aggressive and condescending. When I explained I can’t work and am disabled, he said nothing except more arguing. I’ve filed yet another complaint with Brad but expect more of the same. Expect to cancel my membership and consult a disability attorney. According to the Americans with Disabilities Act, that policy and how I was treated is discrimination and illegal. There must always be equal access and accommodations for disability, which they are able to do with the pool size and layout. Ascension, Brad, Gary, and Ritu open themselves up to liability. That was their decision. Now I can’t reasonably return after all this or get this critical form of therapy. Shame on these people. If you like snobby, pretentious people and treatment, by certain staff, join this gym. If however you want to be treated like a human being by down to earth people, especially if you are struggling in any way or seriously ill trying to get better, do not...
Read moreI do not have a car - or the motivation to wait 5 hours on Tulsa Transit to find a cheaper gym anywhere. I was recommended to St. John's after thinking checking out hospitals nearby for their gyms. Yes. It is pricey. However, it is cleaner- the people are friendlier, and it is a nicer gym than most.
I do not feel like I am being judged by what I do or what I wear. I am just there to get in shape. I've lost over 43lbs. This gym is in walking distance to everything I need in this area. I could of checked out YMCA or YWCA or other gyms around the area- but after hearing the Y is 40 a month. I'd spend that much in transportation per month just to get there. So I look at it a different way than the above person.
Every place as a membership price. Some are cheaper- but your not going to get as much equipment than some places.
This is a hospital also... not Gold's Gym where it is geared toward getting buffed and tough.
It is mostly older people- business professionals that work out here. I love the place. I do not mind including the price into my budget and it takes priority over most of the things I could be doing.
If I had a car- i'd seek out a cheaper place... (maybe). I've enjoyed being there and would miss the staff if I left. The place draws me in and motivates me to walk or ride my bike that 1.5 miles so I can be healthy.
I think the person above is right- that gym is not for them. But their reasoning does not warrant a poor...
Read moreI love this gym. The front desk staff are so welcoming, and the floor staff are incredibly nice. The machines aren't the newest, but they're functional and well-kept. The facilities are great and include just about everything you could want in a gym- indoor track, punching bags, free weights, weight machine, medicine balls, stability balls, cardio equipt., lap pool, warm water therapy pool, hot tub, saunas in the locker rooms, racquet ball courts, two exercise class rooms, and more. The locker rooms are some of the nicest I've ever used.
For your membership you get access to all of the facilities and fitness classes. There are no hidden costs. The group fitness classes are great- Monday Barre with Amy is brutal in the best way possible.
On a personal front, I've never once felt out of place here. The environment is really positive and encouraging. It's a mixed gender gym, and I have felt creeped out 0 times. Everyone is respectful. It's just a nice place to be, and has everything you...
Read more