Rent-A-Center — Local services in Tulsa

I hate leaving bad reviews but I struggled to find something good about this place. Several displays were only mostly assembled. Several pieces on display for sale had already been claimed, floor was very dirty, and the staff was not very helpful. I asked a few basic but specific questions about how the rent to own process worked and the guy helping me seemed to only know ho to guide me to check boxes and get signed up. I think this place is only for people who plan their finances in a "what can I pay weekly" mindset and don't really consider the actual cost of what they are buying. Please be very cautious buying from this place and understand what you are...

Every sense new management has taken over they have been absolutely horrible to work with! Ive been using the same store for 15yrs + ive completed and bought all of my stuff with no issues in past. Ive kept my word when given and the old management used to be so kind to us giving us a break in payment when in emergencies and was so kind. Now this new management and team are rude they dont work with you and horrible customer service. Ill never use them again! Wished they would take care of their costumers that been there soooooooo long and have always done right by them better but nope they wana treat you like crap an not work...

I am very sad to report that a employee, by the name of Kristen, at this particular store, came into my house and blatantly insulted me. She asked where the kitchen was, nosed around the house, made snide comments about my Halloween decorations, asked if the house was always messy, and made insinuating comments about my house plants.

The day I was renting the couch, she said "this looks like something a black person would have." That struck me as odd, and now I can see she has zero level of professionalism. This isn't good for them as their head manager was very professional, and I will be reporting this to their...