My husband had lasix with Triad in January 2017, now he cannot see out of his right eye. After paying over $4,000 for eye surgery this not very reassuring of their ability to repair vision as they state. The most troubling part is that in the paperwork it states that if we have any problems in the future with the eyes that the appointments for follow up will be included in the price of the surgery. When contacting for an appointment regarding his eye they are asking for his eye insurance and saying they are unsure if it is included in the cost. When calling to try and get more information about this you are only passed on to voicemails. Read all reviews before you make a choice about...
Read moreThere are not words to express how fabulous of an experience I had with EVERYONE at this facility; but I will try. I was nervous & anxious when making the appointment, but was treated with care & compassion. I was pleased when I researched Dr. Kumar; but did not expect such amazing people skills & personality! Everyone from the front desk, to assistants to nurses, to the doctor himself were authentic and genuine! Truth was given and received with kindness and even some appropriate humor! I am SO very grateful to have received services from them. The work was also precise and done...
Read moreI wanted to share my experience during my recent visit. I came in to check in, waited for over an hour, and was then informed that the doctor for the procedure wasn’t available and was told to go to another location.
While I understand that scheduling challenges can occur, it was disappointing to spend so much time waiting without being informed earlier. Clear communication upfront would have saved me considerable time and frustration.
I hope this feedback helps improve the experience for other patients in the future. Thank you for your attention to...
Read more