The employee who waited on me was very courteous when informing me of need to wear a protective mask as the state reinstituted mandatory use in public places. She was attentive when I explained nature of my visit.She showed good knowledge and skill with obtaining information on file. She performed a quick functioning assessment to affirm all was in working order.also explained theoptions in data plans . We concluded our financial transaction making sure she had answered any questions . In conclusion, i rate my experience at the most satisfying level. A pleasure to interact with someone really projecting interest in the needs of a customer who grew up when a telephone was just...
   Read moreAs much as I undergo and love metro . There going against everything I believe in or. Imagine your last dime going into a phone and buyng it out right. For them to not unlock it . brain surgeons and specialists here from me everyday. Etc disorders.... you pay off the phone, crack the screen, and thesy won't unlock or replace the device .. Read the fine print . I said within my legal rights . Just saying . I believe in doctors with out borders. Not an unreliable (non-contract);plan . After ten years I might have to take my bussiness else where...A disabled citizen . My ID shouldn't be...
   Read moreLady at desk Jolean has very bad customer service she would not fully assist customer put a homeless person in front of us letting them come in just the charge phone had nothing to do with transaction or anything of Metro business trying to prove customer wrong and would not assist with discount program made customer fill out the whole discount program with struggling for internet at the same time very lazy does not want to work there people were walking out because of she would not assist or greet please learn to work with your customers properly or get a...
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