Very dishonest and didn't hold up to their word. I went in for an exchange, cashier examined the product and tag, said yeah no problem go pick out a different pair or something equivalent in price and we'll exchange them out for you.
They didn't have what I wanted there so I found other items to equal out the exchange. After over an hour of being in the store I went up to the counter to exchange my items. They told me we can't exchange them here. I expressed my frustration of why would this cashier put me through all this and they just kept saying there is nothing we can do.
Shortly after leaving I called and talked to the General Manager Jeremy. I expressed my issue and the entire situation to him to see what could be done and the reasoning for me being mistreated. HE LAUGHED AT ME and said take them somewhere else! Extremely bad customer service, DO...
Read moreThey still advertise guns on their website I think that is false advertising I went in today to look for airsoft guns they said they have on their website but again nothing seems like they would see the drop in customers since they stopped guns hunting equipment and hunting clothes their parking lot and store used lots of cars in the parking lot and lots of customers in the store now that the hunting equipment is gone your parking lot looks empty and hardly any customers you people must be blind not to see it it's time to wake up and...
Read moreThis location is not for Blacks, "minorities", or people with Melanin skin. They profile you all throughout the store and on surveillance. I was in the stor for approximately 10 mins when and could not take anymore tension of being followed as I went to purchase a winter coat. A middle aged, wrinkled face, blonde, caucasian lady walked my 6 the whole time I shopped. While talking on her ear piece. I left the store and will never shop at Dick's Sporting Goods ever again because of this...
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