My fiancé and I have been to El Waterloo several times. We are preparing for our wedding in Puerto Rico. Ordering guayabera's and the traditional Caribbean hats for the groomsmen. If you want old fashion excellent quality customer service-El Waterloo is the place to go. They not only know their business- they are professional, pleasant and patient to understand your needs. The salesperson-Kelly even saw that our granddaughter wanted to buy something and she showed us a guayabera Dress in pink! Our granddaughter loved it and so did we. But was important is that Kelly was watching and listening. Victor, the owner is amazing and we are so grateful for your...
Read moreFinally made it to El Waterloo! A bit challenged with Parking in the area, but worth the effort! I was immediately met by a friendly member of the staff (and I noticed this courtesy was extended to all who entered!) who helped me with my objective - that of purchasing a long-sleeved white guayabera - in the most thorough manner of helping that is possible. The staff is not at all obtrusive, but very willing to offer suggestions…..if you need them. Thank you for this most positive “guayabera purchasing” experience! You are ¡RECOMENDADOS! (for people who have yet to visit the...
Read moreWas recommended to this store by my brother in law for a domino table, and honestly I almost bailed bc the guy that supplies them to the store was on vacation abroad.. but Wow! am I glad I waited! My husband is thrilled w his new custom made domino table, it was worth the wait! And ty to Victor for keeping me abreast of everything and being super professional during the entire time I dealt w him.. I would highly recommend anyone to do...
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