We bought our range hood (BIG3610) and stove (GLS36502) from this store about four months ago. After using them for the past two months, we’ve been very happy with the experience.
My wife really loves the sleek design of the hood (see pictures) — it makes the whole kitchen look clean and modern, especially when paired with our countertop design. Even though we have an open kitchen, the hood performs very well. We don’t feel any smoke or grease in the air, even when cooking with high-heat stir-fry (爆炒).
The stove is also a perfect match for the hood. We did consider other premium stove brands, but after comparing the fire power and thinking about our Chinese cooking habits, we ultimately chose this model. It not only delivers the performance we need but also fits better with our overall kitchen style.
Emily was super helpful in guiding us through different options in the store. She was patient, kind, and really understood our needs. We’ve already recommended this store to several friends, and they all like it.
If you’re looking to reduce cooking smoke from high-heat stir-fry or spicy dishes like we often make, or if you want a stove that’s powerful, durable, and reasonably priced, this is definitely a store you don’t...
Read moreHad an amazing experience at this Fotile store! Jenny, the owner, is super friendly and really knows her stuff. She took the time to walk me through all the different products, answered all my questions, and never made me feel rushed. It’s rare to find that kind of patience and genuine customer service these days!
I ended up buying a Fotile range hood and cooktop, and I couldn’t be happier with my choice. The installation was smooth, and the final setup looks sleek and modern. The range hood is powerful yet quiet, and the cooktop is designed perfectly for cooking efficiency. You can really tell that Fotile puts a lot of thought into their products.
The store itself is clean, well-organized, and has a great selection of Fotile appliances. If you’re looking for high-quality kitchen appliances and a hassle-free shopping experience, this is definitely the place to go. Highly recommend Jenny...
Read moreI had such a great experience here! The boss is incredibly nice and knowledgeable. She patiently explained all the functions of the stove and fan, and even went out of her way to deliver everything to us. She helped coordinate with the workers on how to cut the countertop so the stove would fit perfectly, which saved us a lot of stress. She also shared very useful maintenance tips and gave thoughtful recommendations that really suited our family’s needs. Throughout the whole process, she guided us step by step, helped us find helpful videos, and even reminded us to register our products so we could get the best experience. I really appreciate the outstanding service and care—we felt supported from start to finish. Highly...
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