María Andrée Boutique Bakery — Local services in University Park

I recently ordered a birthday cake for my husband and asked they could make the entire cake with buttercream frosting vs. the more generic icing. If you have had their buttercream frosting on their cupcakes it is amazing. I knew this was an request and asked if they could not do this I would opt out of placing an order and just get a bunch of cupcakes instead. . I was total absolutely and the write up on the order stated that fact. When I got the cake it didn't look correct, but having 4 people come come to celebrate my husband's birthday, I didn't have time to question it and the order paper had my request. Needless to say it was the standard icing and not the buttercream. I can't express how disappointed we were by this experience. We had tried the cupcakes and fell in love with the buttercream, and so the fact we didn't get it was a big disappointment.

For the amount of money they charge for the cakes, I would expect them to be correct. Again, if they could not honor the request, I accept that, but don't tell me you can and then disappoint. It's a beautiful cake that we...

I'm not used to doing this kind of thing but the truth is that it's a shame that such a good quality cake falls into these irresponsibilities. I order a cake on the 04-27th to be picked up on the 04-29th for my niece's birthday, it's sad and despicable at the same time how you arrive excited about something and they tell you that they don't have any cake made to be picked up, no They gave me an explanation of nothing, there was a new girl who answered, she didn't even know what was happening, with what face do you tell your daughter or son or family member that you can't give them the cake they imagined due to the irresponsibility of...

I wanted to express my heartfelt gratitude to Jennifer Gonzalez for providing exceptional customer service. When I ordered a bento box and a few other items for my friend's birthday, Jennifer went above and beyond to assist me in arranging the delivery through Ubereats, even though I couldn't do it directly on the website on short notice. Her kindness and patience were truly remarkable, and she made my day, as well as my friend's, incredibly special. Thank you so much, Jennifer, for your outstanding assistance and for making this birthday celebration...