Walgreens — Local services in University Place

I urgently needed my visa photos to be taken so I could e-file for a visa online. The deadline to e-file is in a few days so I only have so much time to get my visa photo done and I have work the next few days so it had to be today. I got my photo taken and it looked very dark and my shadow-y at first. The associate reassured me that the photo would be retouched and it wouldn't be that dark after the retouch. I also purchased a digital copy on a USB stick because I really only needed a digital copy. She then finishes retouching and doesn't ask if the photos are alright, just tells me they are done and printed them and tries to ring me up for the photos. My mom opens up the photo holder and sees the photo and says they look really dark and she's never had passport photos that looked that dark and murky. The associate basically dismisses our claims and simply responded along the lines of "well I retouched them already and the manager looked at them and signed off on them so they're fine". She completely dismissed us and we left thinking maybe it was okay despite our doubts. Big mistake. I took the photos on the USB to the travel agency who is helping us e-file later today and they told us the photos did not meet the requirements. Looked at the photos and turned out they accidentally gave us the ORIGINAL, NON-RETOUCHED photos on the USB. I showed them the physical ones and asked if they could use those since those are retouched. Nope. The background was better on those but the face was too dark because they didn't even retouch the brightness. Called customer service since the Walgreens is closed and they told me there are certain specific requirements that the photo center is supposed to meet in order to pass a photo, and after looking at requirements and example photos, it really does not take an expert to know the photo wouldn't pass. I still can't believe they passed my photos and I needed my visa as soon as possible as my grandmother is very ill in another country. I needed to e-file TODAY but because the agency rejected my photo I have to wait until the weekend passes to go back and then it is the holidays in the country I am visiting. I only got notice two days ago about my grandmother's condition drastically getting worse so I didn't choose to wait until the...

Ableist cashier was rude because of an older woman's disability. Was waiting in line to purchase a few items, including medication and medical equipment for a hand condition with similar effects to arthritis, with my mother. There was only one cashier (near the front) and a long line. A second cashier comes and the people in front of us (who the second cashier appeared to know) move to the first cashier's line. The second cashier is just standing there, doing nothing, and we're waiting for the people in the other line to go there. 15-30 seconds pass and my mother, who again has a diagnosed condition in her hand, put her stuff on the counter because she couldn't wait anymore to set them down. The cashier scolded her, then told the people in the other line she was open and apologized TO THEM for my mother's behavior. They told her they were in the other line and never intended to use her line (as was obvious to anyone). The second cashier then reluctantly started scanning our items, was rude and curt when she asked for ID and my mom showed it to her instead of giving it to her, and then proceeded to talk to someone else the entire rest of our purchase. If she had been paying the slightest bit of attention to us instead of her friends, none of this would have happened. And she had the NERVE to be rude to us and apologize to an abled customer because someone with a disability was in the store too. For the record, state and federal law require Walgreens and all its employees to make any reasonable accommodation for disability, and prohibit them from discrimination. The staff here needs...

If I could give this location zero stars I definitely would This place is absolutely horrible and I would never recommend anybody to go here and I most definitely considering switching pharmacies I was disrespected by two pharmacy staff members earlier I am a type one diabetic was just trying to get their insulin I was told that my medicine was prepared and it wasn’t and I was on my 30 minute lunch break going to pick it up they stalled they made me late to work … The white woman in the back decided that she would talk badly about me as a customer and I did overhear speaking about me asking what did I even want when I clearly came to pick up my medication The other lady was a black woman she waited until I was in complete tears and completely distressed before she told me that she just overlooked a note saying that my medicine was ready and she was wrong to tell me that I wouldn’t be able to get it and would have to come back tomorrow . I came in and asked them if they could figure out why my prescription was expensive and they failed to do that as well and after I was already clearly distraught they decided to make the situation worse . But bad mouthing a customer this place is disgusting and I’m going to be filing a formal complaint toward the woman who was talking badly behind her pharmacy window that she closed in my face They made me a total of 30 minutes late to work because they told me something was ready and then when I got there they told me it was it only to tell me that they found a note saying that it was of course after I was in complete...