T-Mobile — Local services in Upper Deerfield Township

Very disappointed in the service that was provided to my father today. He went into this T-Mobile store for the T-Mobile Tuesday gift and the employee he worked with told him he couldn’t get the gift unless they verified his address for the home internet they are selling, which is false information. She asked him multiple times and after my father refused she acted as if they didn’t have anymore gifts….until another employee spoke up saying they had more. I’m extremely disappointed especially since I am a T-Mobile employee and it’s not okay to pressure our customers to do something especially when they express it’s not something they want to do. It’s also not okay to provide false information to our customers especially about a benefit they get for just...

Elijah and Kayla were extremely helpful both while serving multiple customers and handling everyone with attentive service. They seem to work well together and communicate well. There was a lot going on customer wise while my daughter and I were there and they were pleasant with not only me but every single customer they talked to. I had multiple issues with my T-Mobile account when I went in and also needed a new device. I left with every single issue fixed and a new tablet for my daughter that Elijah kindly offered to set up for us. Kayla even gave my daughter a little T-Mobile football which she loved. Thank you for all your help and amazing...

Corporate TMobile gets 0 stars, Bernard gets 6 stars. I had to call TMobile and when I did I stopped thinking for myself. I'd have died if it was the zombie apocalypse After 4.5 hours in the phone with some of the dumbest misinformation I've ever heard, I went to the store. About 3.5 mins later, I was all fixed up.

I had to add international calling to an employee that was traveling. I could text with him on iMessage, but he wasn't getting TMobiles texts. I actually had to explain that to the people at tech support.

Thank you, Bernard. Not all...