This was my first sale with the boutique, and unfortunately, it will also be my last. I went into the store this afternoon with a question about an issue, and I was shocked by how the owner spoke to me. Her tone was unnecessarily rude, condescending, and confrontational, which made for a very unpleasant experience.
While I understand the store’s policy and that my request couldn’t be accommodated, the way the situation was handled was unprofessional and completely uncalled for. Small businesses thrive on excellent customer service, and this interaction fell far short of that standard. I would encourage others to support businesses that treat their customers with respect...
Read moreI have never written a poor review so this is a first but this store is not inclusive. I have a more muscular body type and wider hips and although I tried on all the clothes at the store once I actually wore them out and about nothing fit right. Since i went out of town after shopping here I had to exchange after the two weeks. I was not allowed even when I explained I wasn't able to come until today. On top of that having zero return policy is just ridiculous- people change their mind. On top of that very few clothes even fit me or came in my size which is hard for someone with body image issues. On top of this I did not feel respected while...
Read moreLove this store!!! Can shop for amazing clothes for myself and my daughter at very reasonable prices! Great for all generations! I feel like I have my own personal stylist when I’m there as the employees are always so helpful!! Best place to get denim under $100 and they help you get the perfect style and fit from their large...
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