Charles H. Ganske Personal Jeweler — Local services in Urbandale

I had a ring that means a lot to my family and I wanted Charles to resize it. He told me that he couldn't do it because of how the stones were set and the fact that it was going from a 7.5 to a 4.5. I then asked him to make me a custom piece with the same stones that looks exactly the same. He told me to go out to 3-4 other jewelers to see if they could do it before I spend the money for a custom piece. I went to all of the major jewelry companies in dsm and the all said the same thing as Charles. I went back to Charles and he made a 3d image of what it would look like and we agreed to move forward. Shortly thereafter I came to his shop and picked it up. He wrote me an appraisal for insurance and had the ring in a really nice bag with a cleaning kit and a bunch of cool little extra accessories. When I saw the ring I was shocked. It was beyond impressive how it was identical to the piece I told him to base it off of. He's done the history of the piece and my family a great service in that and I'm forever grateful because of the sentimental value that the original held. I knew very little about jewelry and Charles took the time to explain every little detail and answered all of my questions. He could've just taken my money when I first mentioned a custom piece but he told me to go to other jewelers (his competition) and see if they could do it. He cared about me and didn't want me to spend money if I didn't have to. He's a very intelligent, trustworthy, and honest guy. I highly...

If you've wondered the difference a "personal jeweler" can make, all it takes is one visit to Charles Ganske's boutique. Never pushy, never trying to upsell, always respectful and honest, Charles is not only incredibly knowledgeable about his trade but has a wealth of experience he is passionate about sharing with you.

When it comes to jewelry, you want someone you can trust inherently, and Charles is that person. I will also add that if you think his business caters only to the elite or someone who can afford highly expensive pieces, he has been helpful acquiring all price-points to help me find the perfect gifts. He goes the extra mile for his customers, no matter what.

Simply put, Charles takes the jewelry shopping and buying process to the level that is sorely lacking from the big box stores or internet. He knows the trade inside and out, puts you at ease, informs you what you're investing in and will leave no stone unturned when selecting or designing the right piece, all while treating you with respect, honesty, and integrity. You will have no doubt Charles' ultimate goal is to build trusted relationships with his customers, ensuring everything is in your best interest and with great satisfaction with gorgeous items. Charles Ganske will become your brilliant, trusted jeweler for life -- and for all...

We had been to the malls and a few other places trying to find a replacement men’s wedding band. I wasn’t looking for anything fancy, so wasn’t sure about stopping in after seeing some of the exquisite, custom pieces featured online, but something told us to try anyway, exasperated as we were with high pressure mall lizards. Within seconds we were seated comfortably at Charles’ desk, enjoying a cocktail and discussing how to replace the silicone number I’d bought after my original wedding ring shrunk in the dryer — or maybe I gained weight…who knows? Either way, he agreed and gave me an instantly classic quote: “Yeah, people wear those…but they shouldn’t.” Minutes later I was sized and he found the exact ring (one which we were told at the mall didn’t exist) that I really wanted. He had it on my hand with a handwritten insurance appraisal within a few days. The kicker? It was $100 less expensive than the gaudy garbage of equal weight offered at the malls. Do yourself a favor — if you’re going to spend good $ on jewelry, go to someone you can trust. Charles is...