Went into Zales on the busiest shopping day of the year (Black Friday) and was promptly greeted by associate Brandy. I told her that I was interested in right hand rings and she showed me their selection. I picked two that interested me and she gave me time to decide without any added pressure. She ask how I wanted to pay and I decided I wanted to apply for store credit. She was patient as I told her that I needed to unlock my credit. After paying she told me that my ring would be here by Christmas because I had to get it sized which would have cost me money except she told me about a protection plan for the ring that I could get that included the sizing!!! Can’t wait to get my ring!...
Read moreFiancé bout me a bracelet for Christmas opened it up and the clamp to close the bracelet was to small. Lady had the nerve to say it charges to get fixed first of all it’s not broken it’s defected whoever made it need a new job bc they clearly don’t know what they were doing. It’s sad when all zales wAnt is money we shop with zales all the time and for them to charge for something THey caused is ridiculous need to remind you the bracelet is two weeks old and the lady pulled it up on the computer showing when it was bought. Won’t get any more of my money. I’ll stick with...
Read moreFirstly, we would like to say we LOVE DANTE! He’s truly a blessing. We love him so much that we invited him to our wedding! He has definitely become family. He’s so professional and knowledgeable about his craft, making it so easy to find our forever ring. Speaking of MY RING!!!!!… It’s beyond amazing and oh so gorgeous!! I fell in love with it the moment I laid eyes on it. I KNEW it was the one. The prices are very reasonable and affordable for any pocket. We’ll definitely refer our friends and family to Zale’s from...
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