Last year 2015, on a Friday my daughter buckled my grandson into his car seat, but she left his iPad on the car roof. This didn't become known until she was on the freeway and tapped the brakes.
The iPad flew across two lanes and pieces of the iPad and protective otterBox case went flying everywhere. The California Highway Patrol was called and they found it. To our surprise when she went to their offices to pick it up the glass was shattered but it was actually working ! Otterbox cases rock !!
On Saturday I called around everywhere to try to get the glass fixed, and I found this place. The guy said he was closing in an hour but I could drop it off, as he had some other orders ahead of me, when I told him my three-year-old grandson was crying nonstop, he said bring it in right away and I'll stay late and I'll fix it for you.
Once he got it apart and took out the broken glass he found that one of the corners was dented and had to be fixed with pliers before the new glass would fit.
Well I'm standing there waiting for the glue to set. Another older lady and her husband come in, obviously not computer literate, with an iPad problem. It's the original iPad and it won't come on. I'm thinking to myself "He could take them to the cleaners if he wants to". Instead he asked them a bunch of questions, figures out that it just needs to be reset, does that for them and shows them how to do it themselves if they ever have to reset it again. They want to pay him but he refuses and tells them to "bring it back when they have a real problem".
Just wanted to charge me the regular price of $99 to fix the iPad glass.
Offered him a tip and he wouldn't take it, had to offer the tip like three times and force him, before he would take it.
Classy and trustworthy guy, Bassem is, with integrity and honesty to a fault, would definitely take my stuff to him if it ever breaks again.
PS - really hard to find this place but worth it, pretend you're standing in front of Applebee's restaurant and look across the street, you can see his shop from there, on the back side of the mall way in behind the Chevy's.
PSS - don't be put off by the way his store looks or the guy; they are both weird and even dumpy and chatioc looking. And the customers that came in while I was there were weirder still and looked sketchy.
He is one of those old school engineer guys, who look dumb and awkward, but can fix anything. His store definitely looks like the opposite of the Apple Store in Walnut Creek, with wires, cables and computer parts all over the place, that's for sure.
WARNING - If you like to shop at Neiman Marcus, this store and this guy will freak you out.
But if you want to guy who will save your ass and save your data when you think your iPad or mac computer just died ... and will stay late after closing time to make a 3 year old stop crying and do it all for a fair price, then this is the place and this is the guy for you.
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Read moreI cannot rave about Bassam enough. He is such a sweet store owner & always gives you the best deal. I have even been in the store where people will come in for small things like updating their software & Bassam does not take advantage of those customers. I know other places charge for THE SMALLEST things & Bassam is not like that at Computer Corner. He's always asking about what customers are up to even if they aren't regulars. He's overall a great business owner. No matter how small or big the issues I have with my iPhone from cracked screens or cleaning up my laptop, I always go to Computers Corner & recommend Bassam. He even saves a parking spot for his customers so they do not need to walk around the corner by...
Read moreI walked into the shop before noon and there was one customer before me. I waited for about 5 minutes and she was done with her business. Im next and I tell the the gentleman that I need a battery replacement for my I-Phone 6 and how much would it cost? $47.09 out the door! I say yes and it was completed in 5 minutes! 10 minutes total and I am out the door playing with my I-Phone again. No sense taking it to a Apple Store, wait in line, waste gas getting there, find parking, rude tech's, etc. Hey my time is valuable and this shop saved me alot of aggravation. I didn't even have to leave Vallejo. You know, I should send a bill to Apple so that they can reimburse me for battery...
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