I guess Iâll begin where you enter the building, seems fitting enough. Apparently there are two entrances without proper markings. On one side, you have what looks like a door for a run down motorcycle bar, and on the other side, you have an entrance that looks like a strip club with blacked out windows and run down red paint. I walked in one entrance and waited for 20 minutes for my buddy before he called me and said heâs been waiting forever. We finally met up in the middle and worked out our confusion over a stupid door issue that could be fixed with a single âwelcomeâ sign. This is where it gets interestingâŚwe ordered a few pizzas to garnish our hungry bellies while we demolished plastic pins with cement balls. It took us a few minutes to find the right ball because they were either a size that would too small for an m&m to bowl with, or a size that would even be too big for my man Shaquille o Neal. Not to mention all of the balls looked like that had survived both world wars and were about as smooth as a raisin. We began to bowl, and while we waited our turns between players, we couldnât help but notice the absolute asbestos landmine that they called a ceiling. Each tile looked like it had been waterlogged and would drop on you if you gave it as much as a sharp glance. I have never seen so much mold in my life and I guarantee that if this was an episode of kitchen nightmares, Gordon Ramsay would shut down the place mid episode while calling the owner an idiotic childish donut. We attempted to enjoy our game, however we didnât get as much as one frame in before our lane broke. It took over twenty minutes for the mechanic to fix it, but instead of having us resume our game, they unexpectedly shut down our lane and moved us without telling us. The dude at the front, wearing a yellow neon hat by the way, was about as mean as a as a mother in law who found out that a man married her daughter only for the money. This dude was a jerk, I often wondered if he acted this way because he was upset that his sense of style sucked. When we asked if we could stay at our lane, I kid you not, he said âNo. Because if the lame breaks again, itâs your fault.â Look man idk who peed in your Cheerios this morning but you need to either nut up or shut up because my cold hard cash is whatâs paying for your neon hat addiction. We finally accepted the fact that we werenât resuming our game and started to eat our pizza that we ordered about a millennia ago. I think my brother summed it up best when he said, âitâs like youâre putting cardboard in your mouth, but youâre eating air.â This poor excuse for an Italian cuisine literally tasted like nothing. My flavorless spit had more flavor than 3 slices of this crapperoni crapza. I would rather have eaten a hot pocket and thatâs saying something based on the track record they have of providing a burnt mouth and explosive diarrhea. Needless to say, this entire place sucked and I will not be coming back. Allenâs crosley lanes? More like Allenâs crotchley lames. This...
   Read moreWeâve been here a few times & we have looked past the dilapidated building to support local. Not any longer..
Letâs start with CHECK IN: When someone walks up to you- greet them. How awkward to just stand there and wait for someone to notice you OR to respond to what youâre saying. When the staff do, they are anything but welcoming. This happened to us and our guests later.
THE BAR: I go in behind another set of people and hear the rules âif youâre drinking a pitcher you need anyone else to come in with an ID for a cupâ ok that makes sense. Now itâs my turn. I walk up solo and ask for a pitcher & get it no problem. I hear the âcome back with IDâsâ but she hands me two cups⌠Then our friends go in when they arrive & the bartender wonât sell another single man a pitcher & is asking who he is drinking it with. You canât buy a pitcher of beer solo. You also canât buy a pitcher and additional drinks she told someone. Well thatâs fine, but give the same rule to everyone then. They were very kind to me but not others.
The man running the food court was sweet but understaffed for the amount of people in there at 4:30 on a Saturday. The wait for food wasnât long but he was visibly spread thin. No complaints on the food, itâs honestly been decent bar food every time weâve been in.
Ok, THE LANES: Shit. Show. They let us pay for 3 games. We werenât able to finish one. The first time the lane quit working we went up and asked for it to be fixed. It broke the next time we bowled. We went up again and they said theyâd only fix it one more time because they just had. Howâs that fair? We didnât break it. So we get moved lanes. To another lane that doesnât work. Then another before we gave up. There was another group of teens next to us that also left because one of the lanes we all got moved to had no lighting, no working screens and no working ball dispenser. Itâs like they said f this, anyone who complains about our non working equipment can HAVE SOME MORE!!!!
Your patrons pay to keep YOUR establishment open. There were no waivers signed, no agreements on no refunds or bowl at your own risk.
This bowling ally and (most of) its staff have run its course. Not sure how theyâre passing inspection on anything but food.
Sad, because now more then ever kids need to be doing something other then staring at screens. Please do better or wave...
   Read moreTerrible experience the last few times Iâve been in. For one, they donât enforce the mask mandate what so ever. Everyone around me was walking around with no mask on and they didnât care. Iâm surprised theyâre not shut down by now for it really. Also, I ordered a ball through the shop there for my niece. She was fitted and told it would be a wait to get the ball back. Well, a week in and it still wasnât done. I had to keep calling and trying to figure out when that part of the bowling alley would even be open because they arenât even open when their shop hours are. I get that these people are supposedly selling but they could care at least a little bit. Finally, about 7-8 weeks after ordering the ball, we finally got my nieces ball back finished. It hurt her hand, and apparently after checking with another local bowling alley, the thumb size was wayyy too big. Ended up having to depend on that other shop to get it fixed. Iâve had other bad experiences here from my bowling balls coming back from the machines ruined, disgusting rude staff, inappropriate staff comments/actions, etc. The staff does not hold their tongue around children or anyone for that matter, they cuss up a storm and make it clear that they do not care about the customers (Iâve literally heard them say it). They complain about anything they have to help with. The most concerning part, is more recently I was there and some old guy behind the desk with grey hair slapped some little girls butt behind the counter. I wouldnât want to bring my kids here after that. I was extremely appalled by the behavior of the center and itâs employees. I have been coming here for a very long time and have spent my money here and had parties here for many years, even joined leagues. But itâs disgusting and I wouldnt recommend it to anyone. Go to Hazel Dell Lanes or even Round One at the mall. But this place is just gross. Iâm really not one to complain, but this is one...
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