Fern Ridge Self Storage — Local services in Veneta

Fern Ridge sent me if I wanted to do a review. Since they sent this to me, I will give them a review. I needed a storage temporarily because there was no storages in Florence Oregon. I payed for the last week of the month and the next month in advance plus their $4 lock that cat only be used there. They had told me if I was out by the first I would not get charged another month's rent. I did call them and told them that I was going to be out within days of moving in. The girl on the phone told my I would get a refund for the month I payed as long as I was out by the first. But no. They charged me an entire month's rent regardless of being out the first and only refunded me $29. So in short, I payed $100 for one week of storage. Rules are ruled...

We are taking care of an estate and the gentleman had numerous units here. The owner has been amazingly cooperative and helpful as we have worked our way through the units. He was attentive to the issues involved with an estate situation and has just been wonderful. This facility is immaculately clean. The units are dry and totally secure. We have been very, very impressed. During the Covid-19 outbreak the great service has continued with great attention to masking, gloves, cleaning and social distancing. We've also managed to turn over a few of the units to other buyers and the process has been effortless with great help from Herb, the owner. In what could have been a real mess he has been a shining example of perfect...

Very very good. The guy that was working yesterday was very helpful and caring. I love this storage unit very safe place to have your stuff. Thank u so much for your help yesterday when I need my door apart from being jammed up,and noticing that my lock was not on the door,can't believe I forgot to put it on that's how safe these places are,and he gave me a phone call to let me know. And also putting a couple things in my storage and in car,because they were too heavy. Thank u again I appreciate...