I went in looking for a specific type of dress in a very specific color and shade. They had a singular option for me and I noticed some repairable damage (something anyone with half a brain and sewing needle can fix). I asked Kayden B at checkout if they have a back stock and if they had one in any back stock. She radioed Sonya and Sonya went on a little adventure to find something similar; though cute I liked my initial pick better. The damage was probably caused by another customer who hid it in the wrong rack (it wasn’t where it was supposed to be) and I’m in retail too. I’ll fix my wedding dress, making it even more my own and these two employees need some kind of recognition. I’ll definitely be back as this was my first...
Read moreNeed to train employees on how to properly communicate with customers. I bought an open product that was on the shelf. Explain to the sales clerk that I was aware that the product was open and appeared to have some of it dispensed. She mentions it too a man that appeared to be the manager and then he had the nerve to ask me , " you aren't planning on returning it , are you? " Just happens to be the same guy that shut down his registered when it became my turn, LOL. Bizarre when someone goes out of their way to be rude to someone for no apparent...
Read moreStore was clean. The dressing room attendant was very friendly. There just isn’t much to choose from. Very small store. Finally, the checkout girl, Alexa or Alexis (couldn’t read the end of her name tag) was horrible. Please train staff to be cheerful and polite, not play catch with another young guy while you see customers waiting in line. Please then do not be annoyed and say, “you! Next! I guess I’ll check you out,” then proceed to never smile or say thanks or anything remotely...
Read more