Tropical Smoothie Cafe — Restaurant in Florida

Tried to decide whether to leave a poor Google review or contact the health department. This place needs to be shut down. Two of the workers, one was scratching his head over the smoothie ingredients and literally his entire butt was hanging out of his pants. No gloves. The other was in the parking lot hitting on girls and came in talking to the other guy about the whole mating ritual. All while I stood there waiting for my smoothies. I finally said, can you please hurry, and this made them irritated. For real???? The lack of respect for their jobs, the customers, people in general, and the outright disgusting and health code violations is atrocious. I tossed around asking for a refund, but didn’t want them to get irrational. And wondered if they even know how to do a refund and knew it would take 30 minutes. By the time I got my smoothie it was disgusting, just because of all the gross stuff I witnessed by the time it was in my hands. Tossed them both and lost nearly $20. Shut down the joint or get workers who are capable to doing their job, any job. Utterly disgusted. There’s a reason nearly every review is poor, this place is the worst business establishment I’ve...

Waited for 5 hours before store open to make sure I was one of the first 25 in line to receive an introductory offer they promoted. They pushed the date back without notice/posting on the store. Not only will they not honor the promotional offer (I called the district manager 15 min after supposed store opening AND have photo/timestamped proof that we were there) but she implied that the photo of the advertisement had been shared and no amends were to be made. I was clearly upset for wasting my Saturday morning and wasn't even offered a complimentary smoothie in-house when I met her in person. These was a clear lack of concern for customer satisfaction. I will update this post if anything changes but until then I suggest the Smoothie King across the street as they have always been friendly. Worth the hassle of...

When you walk into any kind of food business you want the employees to greet you with a smile at the least. These employees this morning looked miserable. I waited 20+ minutes for my smoothie when there was 4 people in the whole place. 2 of those 4 people had already sat down with their smoothies.

There was a DoorDash guy there picking his food up for a delivery and the lady in the grey jacket, brown hair was disgusting to him from the beginning. He didn’t have all the items that were in the order and it was apparently his fault for not having them when she clearly is the one that works there making sure he gets all the items that he needs. The disgusting behavior she showed made 2 people and almost myself leave. If I hadn’t ordered ahead of time and on my lunch break, I would’ve left and went...