Five Below — Local services in Vernal

We walked into your new store in Vernal, Utah not having a clue of what it was. We found things that made a laugh and we found the perfect gift for those that we were struggling to find something for, and finished up the last bit of shopping we needed. Once our basket was as full as we could get it and with us discussing going home getting our 5 kids and coming back, and letting friends know of this new place, it was a truly wonderful experience. Until we hit the checkout. Here is where I realized that there were no cashiers. When I go to a restaurant I expect someone to cook my food. When I hire a contractor to replace a waterline, I expect them to do the work, if you want me to check myself out, you need to pay me what my going rate is. And then the icing on the cake, you try to charge me for a bag to get the merchandise that I just purchased to my car. This is not California or Oregon, and no, you will probably never miss my business, even though I left $200 worth of merchandise on the counter because I couldn't get it to my car. But in a small town like we have, I bet you the difference between my business, my families business, and all my friends business you will feel. Good luck staying in business in this town. If you want to look at some of your policies and make some changes, then I might retract some if my statement, until then...

Customers should be allowed to utilize the self check outs independently, all the time, instead of having the clerks awkwardly stand there And scan things for you. Unless of course they have a lot of items, then it would be appropriate to have a cashier assist. The shelves and the merchandise also needs to have the pricing more present/visible for customers so people know exactly how much an item is...

Some of the managers are are completely rude too the certain customers that have a disability, it's not good to be disrespectful to other people some of them were disrespectful to me and that is not exceptable ! I was not treated with respect at this store and I am not going back to this...