Cellutions Of The Treasure Coast — Local services in Vero Beach

Stay away! Not a reputable service place for your electonic device. I called the shop two weeks ago and told them my iPad needed a Tristar chip. They informed me that they do the repair in house and the cost would be about $120. When I dropped it off the women told me that I needed to pay $40 up front for a diagnosis and they would deduct that from the cost of the repair. I thought that was strange as I had told them what it needed, and to confirm the diagnosis all is takes is a one-minute test that indicates pass or fail. Most repair companies would do this quick test at no charge as a courtesy and the chance to gain a new customer. If they had to open the iPad to diagnose the problem then of course they should be compensated for their time. This was not the case.

Well several hours later I received a phone call telling me that I was right and it does need a Tristar chip. However, she told me it would now cost $250 instead of the price I was quoted on the phone of $120 for the same repair. Then they went on to tell me that James (repair guy) is really good and there is an 80-85 percent chance they would not crack my screen while taking it off. Meaning that if they break it they will charge me a lot more. They also told me that after it is taken apart they would have to send it out to someone else for repair. Why did they tell me they do this specific repair in house all the time? Why did they not tell me when I dropped it off and if they broke the screen when taking it off I would be charged for a new glass screen? I told then no thanks and would pick up the iPad.

Well today I went to pick it up. When I arrived the same women came up to me and said "I know you" and handed me the iPad without saying a word.

It should be noted that this is the first negative review I ever wrote. When I do write reviews they are always positive. I request the shop credits the $40...

I have a very uncommon developer phone but I did not have a micro solder station to fix a recurring power button issue that no one else would touch besides one shop in Jensen that messed it up and would not correct it, James took the part I brought him and had it fixed in under 30 minutes! Wonderful service, friendly staff- I will be back for all my phone repair needs. 2018 update:I have a very uncommon phone and broke the screen. They had the part in in just a few days and fixed it (a very arduous task) in only 2 hours! Not to mention the best price out of all the places that quoted me. Best and most professional people. 2025 Update: Again I have a phone that is very uncommon and no one would work on it, even just to replace the battery. James and I discussed the price and it was very reasonable, so I put a deposit down and he ordered the battery (virtually impossible to find but he managed to source one) and I came back 4 days later to have it fixed. I dropped the phone off, walked 2 doors down to grab a beverage, came back and sat down for 5 minutes and it was done!!!! James is lightning fast and there's virtually nothing he can't fix. Not only that, but he managed to film a YouTube tutorial for my very unusual phone to help the community at the same time! As always, great service from a great...

Wow! Dropped my phone off yesterday afternoon. Tried calling today, about 22 hours after drop off, to check the status. I was put on hold until I decided to hang up 15 minutes later. I tried calling numerous times, but the line was busy. So I drove across town to see what was going on and when I arrived I was told he was busy with other customers and that I was actually still on hold over an hour later. I just wanted my phone back at that point but he charged me 27 bucks for diagnostic fee. When I asked what was wrong with the phone he said he didn't know because i didn't give him enough time to figure it out. He never had my phone apart because when I asked for it he just grabbed it off the shelf. How is it he had the phone apart just to put it back together before I was even there to ask for it. Bottom line is they ripped me off for 27 bucks, the time it took to drive across town, and the...