Threads Boutique & Consignment — Local services in Vero Beach

The worst ever. Not only did the owner Lisa have diarrhea of the mouth, not allowing me to even ask pertinate questions in regards to consigning items as she rambled on and on, she then told me that she would request a copy of my driver's license as people in my line of work are known to take things that do not belong to them. NEVER in my life have I been treated so poorly. I then called Vero friends about it and they told me that they would never use them due to being previously treated poorly. I also asked another clothing consignment shop if they had heard anything about how people were being treated and yes, they had heard the same. I called her later in regards to the bad treatment and again the diarrhea mouth started with raised voice talking over me and saying "listen lady" bla, bla, bla and hanging up on me. Terrible, terrible treatment and I will be passing my experience...

I cannot get enough of this shop. I have been a long time fan of consignment shopping, after all you do become bored with your own wardrobe after time. Threads reminds me of shopping in my best friends closet except much more organized. I love the layout, atmosphere, and the dressing rooms are lovely. I have purchased gifts for my daughter ranging from gorgeous black riding boots to a Burberry bag, cashmere sweaters, mother of bride perfect dress even though she's not even engaged , I always find my perfect jeans or accessories here and a silk scarf to tie my hair back in. I never tire of shopping here, unlike department stores where you can spend a considerable amount of money and then see yourself coming and going I find my treasures here . The few friends I brought along with me have all now become fans as...

If I could give 0 stars I would... I am in Vero traveling and stopped by to shop here. Bought one item, after getting home I realized that the said item was damaged. When I tried to return the item the lady working the counter was EXTREMELY rude and kept stopping me mid sentence. I couldn't even get my point across because she kept cutting me off.. Very unprofessional customer service... not only was she yelling at me in front of other customers she refused to issue a refund for the damaged item.. I will never shop here again and I have let several people know how terrible this place is... word of mouth travels fast and this was a very unpleasant experience that didn't have to end this way... she could have done the right thing and just issued a refund for the 20$...