I desperately needed bras so I went in. It was a very uncomfortable shopping experience. Only one dressing room available, so the wait is long to try something on! Once you get in there you're limited to three items at a time. An employee is standing outside your door monitoring you, it was very uncomfortable! She may as well been in the dressing room with me. I had to keep getting dressed to come out to grab three more items while she walked in to take what I didn't want. If you plan on trying anything on plan ahead & block off a good chunk of your day!! I can appreciate they're trying to implement changes because of the pandemic but the system they have in place is not good! I won't be back till they implement a...
Read moreI have always been a loyal customer to Lane Bryant. I do not believe I will be any longer. I tried to do a return that was still in a bag...never opened...and was refused because it was a couple of days past 45......I asked the sales lady what I was supposed to do with $200 worth of clothes that don't fit she told me to give them away. I also tried to return a bra because I was sent the wrong size but was refused because I got deodorant on it when I tried it on. Within the past 2 months I have had 2 orders shipped to the store and was never contacted and told they were there...resulting in them being refunded because I didn't pick them...
Read moreMy family and I went here and we had an amazing experience. Bella and Amber were very helpful the entire time. It was my first time at Lane and Bryant. I have only ever gone to other bra places and was never really happy with their services. We went looking for new bras for me and Bella especially helped me find the perfect fit. She taught me a lot about bras I didn’t know about and showed me what was best for my body type. Through out the entire experience she was by my side and helping me. I would definitely come again, especially when...
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