Geek Squad — Local services in Victorville

I WOULD RECOMMEND GEEK SQUAD 100% AND PURCHASE IT ON ALL MY DEVICES THAT WAS OFFERED ON...!!! EXCELLENT SERVICE Daughter was off at college and computer completely shut down 6 months after I purchased it and it twice restarted...erasing her assignment worth 1/3 of her class grade. Now I called Geek Squad to troubleshoot and the Gentleman was EXTREMELY POLITE...anything he wasnt 100% sure he asked HIS SUPERVISOR...he didnt rush me off the phone... his goal was to make sure I had the protection plans in place and explain them fully so that when I turned in My daughters laptop there was no confusion. Representative not only troubleshooted the problem but also set up a date at our local Best Buy where we bought the laptop and the service technician there was also amazing. We were in and out QUICKLY... SUBMITTED our laptop and by end of day the problem was found...and returned next day. BEST SERVICE EVER!!!...AND OVER THANKSGIVING HOLIDAY...

It can be hit or miss here. The geek squad protection is nice to have if you need a tune up, repair or need something installed. I have had some great customer servicebans help and other times I have waited quite a while even when they are not crowded. I have even been asked a question about why I brought my computer in but the lady didn't let me finish and walked away without letting me explain anything. It is by appointment only for them which can make it bad as there are times it will be days out just for a pick up of your device or even to drop it off. That is one thing I dislike, givebthe option for walk in or appointment not just appointment only. Because there have been times the only openings that were soon were when I worked so I had...

I came here in the beginning of 2020! It was the time, when my laptop got shut off, and would not boot, and I was visiting my family! So, I decided to make a visit, and try to get my laptop working again. Thus, I came here for a walk-in appointment, and scheduled a visit! Nevertheless, when I have left the office, my laptop, started working again, and I did not need the service to fix it. Still, the service, when I booked for an appointment, was good! So, for this reason, I am giving a five-star rating! Definitely, I would recommend anyone, who needs to fix their laptops or computers, to visit this establishment, or any other Geek Squad office! This one is conveniently located inside the...