Charles Schwartz & Son — Local services in Village of Friendship Heights

Michael and Daniel provided some of the best customer service as salespeople I have ever had. Michael took the time to explain engagement rings to me, listened to what I was looking for, honestly and thoughtfully answered my questions, showed remarkable patience, and generally provided a genuinely enjoyable experience. The ring selection and custom possibilities were expansive and good quality, suiting a variety of price ranges. He didn’t push rings out of my price range, and both Michael and Daniel worked with me to identify a selection I was very happy with. I ended up doing a custom ring which used as the two smaller diamonds a couple small stones from my grandmother’s ring.

I went to a couple other stores and at both was thinking “I think I’ll go back to Charles and Schwartz....”

Assuming they deliver the ring on time, they also will meet a schedule (working particularly hard) I was told was totally impossible by the other...

I needed a special gift for my girlfriend. I’ve never purchased nice jewelry before, and a friend recommended I go to Charles Schwartz for good advice and a nice selection.

I was a little nervous about being pressure sold, but David was great to work with. He was so friendly, and the atmosphere was really relaxed.

I told David what I wanted, and he walked me through a bunch of questions, like what color her other jewelry is, what does the jewelry look like, what’s her normal style, etc. He also asked what my budget was and then recommended a few different pieces.

I purchased one of the necklaces he suggested and my girlfriend absolutely loves it. The experience was really great, I’d recommend them for anyone who wants to buy a nice gift but has no idea...

Extremely nice people here, I went in thinking I needed to get a link removed from a Rolex I recently got on the grey market and the gentleman who helped me showed me the type of bracelet I have has a clasp that can actually can be shortened one or two links worth of distance through a built in spring mechanism, which made it fit perfectly. I feel like certain places would have made me feel ignorant for not already knowing about this but the person helping me was extremely nice about it and even showed me how to do it for future reference. I briefly looked around and they have many stunning pieces. I definitely plan to take my wife here for a special occasion to get her something nice. I highly recommend checking...