Salon Roi — Local services in Village of Friendship Heights

In one of my first ventures out of my house since COVID 19 became a threat to the DC area in March, I went to a place that has more than earned my trust over for years, Salon Roi. While I had postponed a much wished for a haircut for months, I found the experience to be comfortable, reassuringly safe, even, dare I say, normal? To put it plainly: these people know what they are doing to assure their clients’ well-being, while continuing to offer wonderful services.

My temperature was checked when I first arrived, with the same type of “aim and click” thermometer my doctor’s office uses. It took just a moment and did not feel at all invasive. Everyone was wearing a mask, both the salon team and clients. Since I have enjoyed the eclectically refreshing décor of Salon Roi for years, it was a bit strange at first to see the adaptations the salon has made to assure client safety, including barriers and more spacing between stations, however, the same Salon Roi calm, welcoming ambiance still radiates. The salon is limiting the number of appointments being booked, and has intensified its cleaning protocol (of course, the salon always has been spotless).

My husband and I have been deeply committed to social distancing and can count the number of doors that aren’t part of our house that we’ve walked through since mid-March. We’ll continue to be extremely prudent and selective in our ventures. That understood, my first haircut in six months felt wonderful, and, looks even better. Any concerns I had about visiting Salon Roi during these unusual times disappeared within moments of my arrival there. I’m very happy that the experience both felt safe and was comfortable...

If you're going to charge for fixing a color that was wrong in the first place after a specific amount of time has happened, and I color I tried to like so that there wouldn't be a need to fix it, you need to mention that before it's done and in faced with the bill. I couldn't come earlier because I was out of the country. And no one told me they would charge me because "x" amount of time had done by. Plus, had I known I was being charged I wouldn't have gotten an additional blow dry. The stylist was great but this is terrible customer service and communication, even if you applied a 20% discount. I'm sad because I liked everything. But I'm never coming back because of this experience.

Plus, it's been three days, one wash with sulfate free shampoo and this is my hair today. I asked for ash dark blonde, this was supposed to be a correction. The lighting in the salon tricked me into believing this fix had actually achieved that. But this color is too warm and brassy for...

Salon Roi has everything you need and more! I first went because my friend does facials there. I HIGHLY recommend the facials by Zakiya because they’re relaxing, fun, and you feel rejuvenated after each appointment. She walks you through the steps and the importance of each thing that happens during the facial. I’ve also started going for my haircuts here as well since the one I used to go to closed due to Covid. Alicia does a marvelous job each time! I keep getting compliments from the haircut I got yesterday!

Even in the middle of the pandemic, I feel safe coming in each and every time. Employees and clients all have masks and the front desk makes sure to do a quick temperature check when you walk in. My only regret is not realizing that could have gone to Salon Roi sooner! (Especially since it’s right down the road). Much love for this place. I can’t...