Discontent Lifestyle Stores — Local services in Waite Park

Purchased a torch. Torch didn’t work. Went back in to replace & was informed that the MAVEN torches are all faulty. Yet, they choose to continue to sell them. I was offered a 40-50% discount to purchase a new one of the same brand. I then brought up “what if this one is also faulty? Then I have to come back in & purchase another for half price?” He said that’s the best he could offer. Then this man had the audacity to ask if I wanted to take this broken piece of garbage back home with me. I told him “IT DOESN'T WORK!” And left. I used to go into discontent all of the time when I lived in St. Cloud back in 2012. I will never step foot back in that shady store again. I advise everybody else to do the same. What a garbage return policy. Plus selling faulty products that they are well aware don’t work?! Awful business practices. There are so many other places in St. Cloud that you could invest money into. Please don’t...

I have been pretty disappointed with the service at Discontent over the past couple of months. I used to frequently visit the shop, but I can’t say the same after recent experiences I have had. There was one time when I was accused of trying to steal from the shop because I was accessing my bank account on my phone by the checkout counter. As well, I came in asking for information about a specific vape they had in store, and I got very unhelpful, short, and rude responses. There are two staff members I really enjoy there, but two specifically a man with long hair and woman with glasses that generally aren’t...

I came in from a near by smoke shop very upset and received zero help. I came into Discontent looking to purchase a new vape device. I was immediately greeted by both employees and told them my dilemma and what I was looking for. The person who mainly helped me was Jonathan. They were amazing! They answered any and all questions I had and were honest, kind, and real with me. From someone who works in customer service I had to take the time to write this review and compliment Jonathon on their natural customer service skills, the genuine care they put into their work and customers, and all the...