Target — Local services in Walnut Creek

The exchange and returns section weren't helpful at all. I happened to get my nephew a faulty switch that wouldn't turn back on after his first use. so i went in just to do an exchange hoping if they didn't have one they would at least place an order seeing that I'm still in the 30 day window. instead I'm told that I should drive around and find a target with one even after I told her that no target within 100 miles in our area has one she tells me well I guess you just have to keep looking. I'm not one for reviews but that's just not right I told her I have until the 25th and then i cant return it and she just shrugs like its not her problem. I understand everything in the world is crazy right now but pretty much being told figure it out yourself is really messed up i got no help whatsoever. I even contacted customer service the night before and was told to go in store just for someone in store to tell me they cant help me. there's no reason to give someone the run around for no real reason she didn't even want to help me look for other stores because she knew when I told her no one in 100 miles has stock that i was already screwed but that's just bad on the company. the only thing she left me with was that I should just order another one online which means i have to spend another $300 plus shipping and to figure out what to do with the broken...

Terrible customer service in the store and on the phone! Three months ago I paid off my entire balance by providing Target with a check issued by Title Company from my Bank. I received a statement showing that I do not owe anything. A month later I received another statement saying my check from Title Company was returned and I owe money again?! When I called to find out what had happened I was told that the check was not good enough according to Target and it was returned and shredded! I was never notified about this. All the other credit companies acknowledged same checks! I have saved pictures of these checks on my phone and they are very precise as far as details. I already complained to my bank but I want to warn everybody what Target is capable of doing! To shred a check issued by the bank, they better have a proof they did not use the money! If they did not accept the check, the money must be hidden somewhere. This terrible situation created by Target credit services may have a negative impact on my credit score! I do not recommend dealing with Target, applying for their credit card and shopping there period. In the meantime I am going to find out why exactly they accepted and then cancelled the check from Title Company and what they did...

I work a few blocks away and shop at this Target location at least once or twice a week. It's a convenient location to pick up a few items on my lunch break. That being said, I've had a couple of consistent issues specific to this location.

First, on probably two thirds of my visits, something I purchased rings up for a different amount (higher) than what it was marked on the shelf. Often the difference is only a dollar or two, but it adds up and I've taken to carefully watching the prices as I'm being rung-up. The checkout clerks seem very put-out by having to make adjustments, and while I realize this isn't their fault, it isn't mine either. There is never an attempt to correct the price on the shelf, which means the next person is either having to go through the same process or (more likely) being overcharged.

My second issue is related to the aggressive marketing of the store-branded credit cards. Frequently I have to decline the offer two or three times in the same transaction and have been pushed to explain why I don't want one. I completely understand that Target has made it a job requirement for the front-end people to sell these cards, but I would appreciate if "no thank you" could finish the...