ØL Beercafe & Bottleshop — Restaurant in Walnut Creek

5/20/13

SORRY ABOUT YOUR WINE GLASS

So I guess I should be impressed by all the beers available here, but I'm not all that excited about this place. If I want a good beer variety in the future, I'll probably be more likely to drive to Port Costa than return here.

The positives of our experience include that the server suggested a beer which I really enjoyed. My beer, husband's beer, a cheese plate and a couple glasses of wine totalled $48. I want service that parallels that price. We had to ask twice for the cheese plate and twice for one of the glasses of wine. I hate having to ask twice. Twice.

The cheese plate did not have hummus (like the one pictured as the Cafe's first picture) and our crackers were awful (nothing like the artisan ones pictured in that same first pic). The cheese was okay, and there was lots of good olives and a couple cranberries on the plate as well. Not long after the plate arrived, a wine glass was knocked over and broke, spilling wine and glass around the table. The plate and wine were cleared which sucks because I know it was our fault, but lots of places will bring you another beer if you spill yours... or at least a partial beer (wine in this case).

We didn't sit at the bar so perhaps our distant staff experience relates to this. I'll give it another try some other evening, but if I want a beer on a beautiful afternoon, I'm definitely going...

Wow. Wow. Also, wow. What a fantastic little spot. Phenomenal draft selection, great can/bottles choices to drink on site or to go, with separate prices for each as it should be. Visiting for work and have been here 4 times now, seeing maybe 6 different staff, all of them were friendly and helpful.

The location is great, it's kind of hidden away but in a popular area (many food choices nearby). Warm, cozy and a good volume level. They have a good sized cold beer selection and even more on the shelves warm. You'd be hard pressed to come here as a craft beer drinker and leave without finding a lot you'd like to take home.

Not sure about pricing, I'm visiting so I can't make any direct comparisons. I'm guessing a little pricey but honestly for what they're offering I'm not complaining. I'll be here numerous times during my stay and I'm glad I found them....

Discriminatory and unfair, terrible business. BEWARE!

Me and my friends were bluntly refused service for the reason that one time in the past, during the mask mandate times, I walked into their shop not waring a mask. I was asked to leave then and I did that without a word of complain nor making any scene. Now there is no mask mandate anywhere in the Contra Costa County for any consumer business. Nevertheless, server named Mathew refused to serve me and two of my friends for a solo reason that months ago I alone had an audacity to walk into "his" shop not wearing a mask. Most outrageous is that he publicly refused service to my friends, whom he has never seen before, simply because they came with me. Guilt by association! This is unfair, outrageous and discriminatory. It left us all emotionally scarred and disturbed by this terrible place...