I have gone there before and seen some very good performances but yesterday the performance was sold out it was a 90-minute show with no late seating and my understanding is that since I was there at the box office they could have sold me a ticket particularly since I am in the theater community and I have proof of that. I was told I could go upstairs and watch the show on the TV screen which was very poorly colored however I think I was able to get most of the script as well as most of the music but it's certainly not the same as seeing a live performance and because I came on BART with all the delayed trains and excessive daily threatening violence it was a very negative experience particularly since the day before when I called the box office I was told there were 12 tickets left and I got there by 1:50 pm for a 2:30 pm show. I know people in the theater world who won't even go there anymore because they've been badly treated so I'm not the only one. They should be like Berkeley Rep and have stools in the back for standing-room people and not release them until the day of the sold out performance. Plus if they have a no late seating policy for a 90-minute show why not just sell the tickets belonging to people not there by starting time and/or release them to the...
Read moreThe San Francisco Bay Area is blessed with many great theaters and this is one of the more accessible gems. There is a parking lot attached (get there early though as it fills up quickly) and it's an easy 1/5 mile walk from the Walnut Creek BART station. It's also surrounded by a wide variety of food options.
The theater seats a good number of people, but it's not so big that you any of the seats would really be considered bad. The box seats in the balcony are great for spoken work and bands (though you might want to bring earplugs because the speakers are hanging right next to you) but I don't recommend them for theatrical performances as you'll miss some of what is on your side and be looking into the wings of the stage from the opposite side. The acoustics are good throughout (though like I said it can get quite loud in the balcony boxes).
The lobby and floors have a good amount of space so hanging out with friends isn't too crowded while you are waiting for the...
Read moreI purchased tickets, including insurance, for a concert here. However, I then tested positive for COVID and was actively exhibiting symptoms. I let them know in advance. After speaking and emailing multiple people and explaining the situation, they would not offer even a partial refund. They did, however, generously offer to let me charitably donate the funds. Despite that, I did not attend the concert, since I felt that doing so would be irresponsible.
Note that the insurance (which they offer, which I purposefully purchased for this exact potential scenario) required us to provide not only a rapid test result, but a doctor's note or a PCR test. They must know that neither is available on such short notice.
If you come here, be aware that the person you're sitting next to could very well have COVID. And the venue not only won't do anything about that, but will actively fight the chargeback.
Update: the credit card upheld...
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