Plug-n-Play PC & Mac Repair Consultants — Local services in Waltham

This place saved my business! My laptop was hijacked by a virus that demands a ransom to get your data back. All my Quickbooks files were being held hostage and I needed to do my corporate taxes ASAP. I am so glad when I was on my way to Best Buy I saw Plug-n-Play PC . When I went in I saw its a pretty busy shop, (Always a good sign) and met Roger the tech there. He listened to my plight patiently and talked me off the digital ledge . He was not only able to rescue my data , he gave my laptop a free tune-up (and installed better antivirus than I had before. ) for $99 which was HALF the price Best Buy quoted me. I don't know why the other guy on here thinks they are expensive. He obviously has not called too...

Roger is a consummate professional, demonstrating exemplary customer service you just can't find at the big box stores!

On one occasion, I had fried my motherboard, and Roger was able to retrieve precious baby photos, and incredibly vital work documents. Then on another, with a new computer, I had gotten a virus that had completely disabled my computer, and rendered it useless, as the virus had wiped the OS off the system. I took this issue to Roger, who was glad to help me again, and he restored my Windows operating system, and helped me (again) recover precious data for an affordable price.

I highly recommend venturing to Plug-n-Play PC for any computer issue...

My Lenovo broke after dropping it so my husband brought it to this place. He's been using them for repairs for over 10 years. Michelle, a school teacher and her husband, have been in business for over 20 years. Although this is a side gig, it's impressive how they are very responsive and easy to work with compared to some full time businesses. Their prices are very reasonable and most importantly we trust them. They are in the process of moving the business out of their home and will strictly do pick up and delivery for customers, which will be much more convenient and hopefully not impact prices. I see why my husband likes them. We will continue to...