T.J. Maxx — Local services in Waltham

I was in this TJMaxx 10mins ago and was trying to see whether they have another milk Frothing Pitcher due to the one I wanted to get (the only silver one I like) has scratches on it. And was told this was the only one. The cashier was nice offering that he would like to check with his manager to see whether they can provide an additional discount for me…however, a female sale manager was extremely rude, she even didn’t look at me and chimed in right away directly said that the scratches do not affect function of the pitcher and I can choose go with it or not since she won’t give me additional discounts.Of course, she was right in a sense, if you have a car with scratches on it, that won’t affect the functions of this car neither, however, no one will buy a car with a tiny scratch on it unless the two sides reach an agreement…even if it is sold in TJMaxx, a discount store. I understand the rationale, but her attitude was extremely terrible and rude. Besides, she has terrible math skills.

I left without getting the pitcher due to the reason she was so unprofessional. I will get it with another manager who can convey the same/similar information with a better attitude....

TJMaxx, continues to present updated stores that serve the Common Good of Consumers, Coast to Coast. This branch is as good as it gets. What I noticed was the effort of employees to stock the new inventory in preparation for the Holidays. It was gardening to see them help customers while doing their assignment. The one product that I feel could be 100% replaced is the old fashioned can opener. The sharp tin top removed is a frequent reason to cut into one's hand, necessitating ER & sutures. The new can openers that remove the lid leaving no traces of the razor sharp metal weapon, must be available. The small extra cost is a nothing in the long run.A prototype can be found in the OXO brand. PHDRAGONAS, MD,...

I received the defective item ordered from the website. It was an expensive pair of sunglasses priced at $599. I reordered them again, while brought the broken to the store for return. The Waltham MA store manager refused to accept them. First she lied(or she is not aware of the company’s policy) that the item over $500 can’t be returned to the store. The website says $1000 except shoes or bags over $500. Then she found another reason- she can’t identify the item though the paperwork gives the complete description of the item and I had an online order confirmation with the photo included. With my busy schedule I had to drive to the another store which accepted the return without...