I went in to have two watch batteries replaced, and also an appraisal. He was quick and reasonable with the watches, but appraised my diamond bracelet as counterfeit. I was very disappointed to say the least. I contacted E-bay to let them know I had received counterfeit jewelery from their seller. The seller contacted me and was very upset. I had already opened a case with E-bay, which negatively reflects on the seller. I was told I better get a second opinion.
I went to American Jewelery and Loan, in Detroit to have them appraise the bracelet again. They appraised my Helzberg diamond bracelet at $599.00, and it was real. I am appalled by the lack of professionalism displayed by the gentlemen behind the counter at Green lane Jewelers. If this is your everyday job, you should be able to tell the difference by paying close attention to detail.
I did take in to consideration that we just had catastrophic flooding back on 8/11/14 and I am sure he was one of the many businesses/residents that incurred damage. However, I went in 9/4/14 and I feel he should have been a little more attentive and professional. I really hope you pay better attention in the future. I almost took your word and ruined the reputation of an avid...
Read moreMy late father shopped here for years buying multiple pieces for himself or my late mom. We stopped in today and they knew who my dad was and said some wonderful things about him. Bought some earrings for my daughter and a pocket watch for my husband. Make this your go-to place for wonderful service and...
Read moreVery honest and trustworthy establishment. Brother and sister owned, they make you feel like your their only customer, red carpet treatment. They have been in business for over 60 years, one visit, you will see why. Their design talent is outstanding. No one can beat their prices, ...
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