Magic Carpet & Flooring Inc — Local services in Warren

I was on my way to a different place to look at options for replacing my kitchen carpet with something a little less carpety and my upstairs carpet with new carpet, and I happened to drive past this store and decided to check it out. Sam was very nice and showed me some nice carpet that he had leftover from another project, and let me take home a sample of a luxury laminate for my kitchen. He came out and measured for the project on his day off, and made good recommendations about what floor to put where. As a first-time homeowner, I obviously was worried about cost, but at the same time I wanted to get the job done well. I also checked out another store, and Sam's per square foot price on the carpet he sold me was much better than it was at another store. He said he didn't remember the name of the carpet, but I did see the identical carpet somewhere else at a higher price. They guys who put my floor in are probably skilled enough to put floors in on the space station, and I am very very extremely picky about work on my house.

Anyway, I'm really glad I went with the recommendations Sam made. My house looks a million times better. Holy smokes! Somebody who was in the house before I owned it walked in the side door and was like, "Wow!" when he saw the new floor. I cannot get over what a good job they did. The men who did the installation did an extremely good job and were incredibly professional, and all the people who work there seem super trustworthy. They installed the metal bars on my stairs, didn't think it looked good enough, and special ordered better ones to finish the project, at no extra price to me. When you're going to be in a house for years, it makes sense to hire someone who takes pride in...

Sam really came through for us in a serious bind, and I had to write this review to share my experience and hopefully help others looking for carpet/flooring solutions in the metro area (my first time ever leaving a review before anyone thinks this might not be real but the level of service he provided absolutely warrants it). Home Depot in Allen Park initially quoted us a 10-14 day window for carpet installation in a single bedroom after getting a measurement and ordering carpet during the last week of June. Received a call from their contractor 3 days later and was told the soonest they could install was July 31st (over a month away).

Talked to Sam that Friday and told him what we needed and the timeframe we were shooting for, came in on Monday and he had Tony, his installer, on site for us the next day (and this was the week of July 4th, no less). Sam was incredibly helpful in recommending the best level of padding and picking out carpet that was exactly what we were looking for.

Serious professionalism the whole through, still can't believe what a fantastic job they did with such a short turnaround during a holiday week. Will definitely be recommending anyone I know in the area go with Magic Carpet & Flooring. Thanks...

After 25 yrs., it was time for new carpet. Too many choices. I happened across "Magic Carpet" and read the reviews. Made contact and within a day the owner, Sam, was at my home taking measurements. The next day we were in his store discussing style, price etc. He was very personable and professional. We made a decision, the carpet was ordered and 1 week later, Ali, was installing the carpet in our Living room, hallway and 3 bedrooms. He did an excellent job. About 10 days after the installation, when the carpet "came to life", we noticed a line right down the center of our living room floor. It was not a seam. It appeared to be a defect. We called Sam and he was out within 2 days. He agreed that it was not right. He took a few photos and a short video and made contact with the carpet manufacturer. Sam was genuinely concerned for our inconvenience and promised that he would make things right. Within a week, Ali was back out and replaced the carpet in the living room. All is well and we are very happy and satisfied with the new carpet. Cant thank Sam and Ali enough for their professionalism and customer service. We definitely made the right decision with "Magic Carpet" and highly...