Jack's Snacks, a dog bakery — Local services in Warwick

I will NEVER use Jack’s Snacks again. I ordered a cake for my dog’s 2nd birthday. They told me that it’d be $57 and about 8 inches tall. I asked if it’d be possible to make the cake 2 feet tall. My dog is a rescue, and it was his first birthday with us, so I wanted to go all out. The woman checked and said yes but that I would need to pay a 50% deposit ($75). I paid the deposit and went to pick up the cake with my fiancé a few days later. The cake was a 6 inch by 6 inch cube that was 7 inches tall. I was shocked. I told the woman behind the counter that the cake order was incorrect, and she went out back and called her boss. She returned and said the cake would only be $25 more. I explained that I had already paid $75 and showed my receipt, but she said that was the cost and asked if we wanted the cake or not. We bought the cake, because 30 people were coming over in a few hours for the party, but asked if anything could be done to increase its size. The woman said no, a new cake would take too long to bake. I asked to speak with the owner (who the woman had just been talking to). The woman said she was unavailable but would call us when she had the time. That was on Saturday. We never got a call. I called on Tuesday (which is when we were told the owner would be available). The owner again wasn’t there, but I was told she’d call me back that same day. It is now Wednesday evening, and I still haven’t received a call.

UPDATE: The owner called on Thursday and refunded our money, so I changed my review from one star to two. I can't raise the rating any higher, because the incorrect order, lack of trying to help us make the cake what we asked for, and slow response in refunding the money was extremely...

Visited this shop 2 maybe 3 times for dog fighting awareness functions. Cute shop, bought treats and jars for home baking. My dogs and my shelter dogs loved them. I never bought a cake but friends have and loved them. However, I was taken back by the high cost of their homemade face masks to protect people during this pandemic. I felt compelled to question the cost. $13/kids $15/adults EACH. She said $2 per sale goes to the foodbank. So a family of 4 must pay nearly $60 for 4 masks??? Apparently they didnt like that, they blocked me from commenting and removed our conversation from their FB page. Kinda pathetic! So their claim "We love our customers feedbark" depends on if it's good or bad for business. Shop there and YOU will need...

This is a wonderful little dog bakery. The staff is friendly and they have a good variety of baked goods for your dog. They accept credit cards for payment and have a few other pet related goods for sale. Many of their baked goods are soft which is good for an older dog with trouble chewing. They also do bone shaped dog cakes with custom decorations on top for special celebrations. Just be prepared to split it with other dogs or save some for later because it would probably be too big to eat in one sitting even for a larger dog breed. It is definitely worth dropping by to get a special surprise...