565 Penn Residences — Local services in Washington

I would highly recommend 565 Penn (formerly Newseum residences) as the place to stay in downtown Washington DC. The biggest positive is the management Daniel and Diana, as well as the friendly concierges and maintenance folks, who are all a pleasure to deal with. I have seen Daniel talk to prospective tenants, and he tries to help them find the best options within their budget and requirements, even if that may mean looking at other buildings and neighborhoods, and even if there are no vacancies in the building. The apartments are spacious, naturally well-lit with floor to ceiling windows, and the appliances and fixtures (kitchen, laundry and bathroom) are modern. I particularly liked having the large refrigerator and gas stoves in the kitchen, and also preferred just having the shower (but no bathtub) in the bathroom. The building also has an amazing rooftop with stunning views of the surrounding buildings and monuments on the mall, and if you happen to be there on the 4th of July, the fireworks can be viewed from the rooftop. The gym is quite adequate and has a good selection of equipment for cardio, strength training and exercise. There is a small business office with a few computers, printers and internet connectivity. There is also a nice lounge for socializing and for community activities this lounge has a direct view of the beautiful National Gallery of Art right across the street. The building location is also difficult to beat - all the museums and monuments on the national mall are just a few minutes walk away. Although the streets around the building are generally quiet, it is easy to get to the more lively parts of the city from the 2 nearby metro stations - Archives/Naval Memorial and Judiciary Square within a few minutes walk, and furthermore, numerous restaurants just a few blocks away on 7th Street. During early 2023 there was some construction in the garage, next door building and across the street, but as of August 2023 all that construction appears to be completed, and the sidewalks around the building are now broad and spacious and free of the construction equipment and fencing. All in all, I have fond memories of my stay, and would definitely consider renting...

The Newseum Residence is not a good place for short-term sublets. We did not have a good experience with management, not because management was impolite, but rather they were poor communicators and unprofessional.

Our sublet fell through after months of waiting for our living arrangements to be processed. Unsure of whether management was intentionally dragging their feet, or if they completely forgot about our applications.

After sending the Newseum Residences our housing applications and paying for the housing application fees in February 2016, I drove out from the Midwest to see the unit. I visited the apartment because I was under the impression that our applications would be processed and approved within a reasonable period of time. I met with management, discussed the living arrangement, and everything seemed settled. In mid-April of 2016, a little more than two weeks before our move-in date, we received an email from management saying that they were struggling to open our housing applications (though they told us over the phone a month earlier they were being reviewed).

Because the process was taking too long, the resident through which the sublet was arranged cancelled a little over a week before we planned to move to DC. To make us feel better, management explained they would reimburse our $150 application fee (two people, each $75). Management never contacted us again about it. Eventually I had to press management about returning our unused $150. We didn't receive it until 5 months later.

For the price the Newseum Residence is asking for, we were expecting a lot more professionalism and responsiveness. We would have been better off if they had told us residences are not built to accommodate pre-arranged subletting arrangements -- in the few months it took them to "process" the applications, we could have...

First, I am a former resident of Newseum residences and now stay there when I travel on business. Ms. Davlyn MIller, now retired, was the most professional and accomodating person on staff. I saw staff come and go but Ms. D, (a term of endearment) was a solid addition whom I was sad to see go. Newseum residences are ridiculousy pristine, however, paying premium dollar does not mean you have personal concierge service. From the gym, to the breakfast bagels once a month, to the gorgeous view I enjoyed on their 3rd floor while watching the snowflakes fall to the ground and enjoying my dinner, to their very well equiped business center. PERFECTION This place is not for everyone but Newseum has housed many business professionals, both short timers or long time residences as well as former staff members of the White House Administration. Oftentimes, either our POTUS or VP or other exevutive WH staff selected this place to hold interviews. As a tourist, you must try at least once. It is a perfect way to experience D.C. As a government employee, it is a perfect walk to any of the gov. buildings. I would also like to assert that in my time there, I NEVER witness nor notices illicet behavior in...