FLATPACKSERVICE.COM ✪ Flatpack Assembly & Delivery — Local services in Washington

ANOTHER REVIEW: I've honestly lost track of how many times I've used Flatpack Assembly - I think I'm up to FOUR. Carlos and his team always go the extra mile with assembly and installations.

I was especially impressed on the most recent project that included mounting of a digital photo frame. Carlos simply "wasn't having it" to mount the frame with the electrical cord showing! He expertly drilled holes and snaked the cord through the inside of the wall and back out just above the electrical outlet for an amazingly clean look. He had the finishing caps to cover the entry and exit holes too.

Carlos and the crew also took a very personal interest in mounting my career memorabilia (22 plaques and awards!) beautifully in my home office. And they are undaunted by "oddball" stuff like mounting clips for a tapestry in my media room to cover unsightly electrical panels.

Their excellence starts with the manager Marc who gathers a LOT of information from you (pictures, model numbers, installation videos, etc.) so that the crew arrives fully prepared.

Not only are their prices very competitive, but Flatpack offers a flat RATE quote so that the crew stays until the job is completed.

I'm very pleased to have found this amazing company.

ORIGINAL REVIEW: I called Flatpack because I needed a somewhat complex assembly of a stand-alone Murphy "flip" bed/desk and some other items. Scheduling went smoothly and I was impressed that they requested make/model numbers of the items ahead of time so they knew exactly what they'd be dealing with.

The crew of three came extremely prepared! They had watched the assembly video ahead of time and brought their own protective drop cloths, work benches and tons of tools. They even brought extra parts in case items were missing in the shipment!

The bed turned out to be as complex as I thought it might be. It took the crew a couple of hours to fully assemble. Very impressive that the crew chief took the time to "train" me on how to operate the bed safely. While here they also assembled a tall, bathroom cabinet - and relocated a towel holder for me that was in the way of where I wanted the cabinet. They also put together two large, elevated outdoor planters.

I highly recommend Flatpack for professionalism, respectfulness of your home and quality...

Despite how busy a business becomes to ignore its future customers is unprofessional. Made contact with one person over the phone who gave me directions to email this place for pricing inquiry. After receiving the email I responded appropriately to the “manager” who never seem to have found their keyboard and reply back. Tragedy! Maybe I just wasn’t a big enough job for them. Looking for the come up in 2019. Business must be doing very well that they never answer the phone, answer emails, or return calls. The suggestion was to email for fastest response. Lies! I’d get a faster response from a Trump tweet than whoever is running this place. Well, I don’t want to mess up their 4.7 star ratings with my disappointment. Besides, it was just a Murphy bed and a quick job I’m sure. It’s legit I guess that’s if your going to...

Beyond satisfied! I'm So glad I contacted these guys to install my Dad's Pergola. Not only did they come prepared with the necessary tools for the job, they were on time, worked in extreme temperatures and without complaining. We tried to make them as comfortable as possible but the two of them were more focused on doing the job right and to OUR level of satisfaction. Even though the. pergola company did not send all of the hardware (not Flatpack Assembly's fault) as this was a preordered item, they wrote a damaged report so that the company would conveniently without hassle send the missing pieces. They even came back out with minimal costs of course to install them once they arrived and a mosquito netting which was an addition. Great job Flatpack...