I have been here multiple times, and every time I am treated with respect and above and beyond service! One lady, Judy, spent a good 10 minutes going over what type of was the best deal, and then went even further and managed to save me $15. Because of her, I essentially got 2 of my 3 bags of dirt free. As an ambulatory wheelchair user, I did not always use my wheelchair when I went to this store. It was such a pleasant surprise to find that I wasnāt treated any differently no matter how I chose to get around. In fact, even when I wasnāt using my wheelchair the staff was still eager to help and...
Ā Ā Ā Read moreI was excited about this location at first, after a couple projects I had 2 returns, one was a paint roller extension of their brand. It did not thread onto my roller. I had a receipt so I tried to return it six weeks later but I guess their return policy is a STRICT 30 days! Not even store credit! I even got a rude point at the 30 day policy sign š. Good luck competing, Iāll be going...
Ā Ā Ā Read moreGreat new hardware store with a small town feel but a large selection of stuff at big box store prices. I really appreciate the customer service Iāve received at this store the amount of staffing and the quality of the products that are carried. Itās the first time in 18 years I havenāt had to drive into Vancouver to find Iāve needed. Perfect...
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