Waukee Feet | Milwaukee Foot and Ankle Specialists — Local services in Wauwatosa

Nearly three months ago, I had the distinct DISpleasure of having an appointment with Dr Mielkie at Milwaukee Foot and Ankle Specialists. The purpose of my visit was 4-fold: 1) To get help and treatment for my diabetes foot neuropathy; 2) To order shoes provided through Medicare to help alleviate my diabetic foot pain; 3) To get treatment and relief for my hammer toes which are becoming more and more painful and debilitating; and 4) Of lesser importance, to determine the cause and potential treatment of my darkened toenails. I was with Dr. Milkie for approximately 4 minutes, during which time he briefly looked at the 2 xrays that his nurse had taken of my feet. A summary of his responses follows:

1. He said I probably have diabetic neuropathy (which I was aware of, hence the appointment-see 1 above) and there's really nothing he could do about it. He told me gabapentin may help, but he didn't want to give me a prescription because he didn't know what medications I was on. (Apparently he did not read the list of prescriptions I was required to give in my "history.") He told me to ask my family doctor for the prescription. She was incredulous as she was the reason I sought a podiatrist in the first place!
2. His nurse measured my feet (with a standard $50 Brannock Device) to order the shoes. In the 2 weeks following my appointment,, the office contacted me on THREE separate occasions to ask for the name of my doctor and 3 times I gave them her name. It is now nearly 3 months later and I have yet to receive the shoes. When I asked her, my family doctor told me that she has never been contacted by Dr Milkie or his office.
3. After glancing at my x-rays he announced that there was nothing wrong with my feet--despite the fact that both my feet and the x-rays clearly show that some 9f my toes cross over each other!
4. He informed me that my dark toe nails will always remain that color. (Interestingly, in the months since my visit, my toenails have grown and the new growth is quite normal in color and texture.) It is difficult for me to believe that the Dr Milkie that I interacted with is the same one who is the subject of the glowing reviews he...

Brief summary: Dr. Milkie, nurses, reception staff, and surgery experience= 5 stars Billing experience= 2 stars

Dr. Milkie performed bunion surgery on both feet about two years ago- I couldn't engage in my usual exercises or even walk for long periods of time without some serious pain. I can't compare my surgery experience to other clinics since this was the only surgery I've ever had, but since my feet healed (and with the support of orthotics), I've been able to go back to activities that I hadn't been able to do for years. I now hike 10+ miles every weekend and can run and jump at the gym without pain! The shape of my feet are relatively normal again so I can even fit into sandals comfortably. Dr. Milkie was friendly and patient with my questions when I came in for pre- and post-op check-ups. The nurses and reception staff were also really nice, patient, and helpful. They were great.

Billing was kind of the opposite experience, and maybe because it seems like it's a really busy clinic that might be under-staffed. I had to do way more work than I should have to make sure that my procedure was billed correctly, and with a lot of help from my insurance company- I spent several hours total on calls back and forth over several months. My recollection of interactions with billing staff were not so great, despite my efforts to be polite and patient. One person in particular, a woman I spoke with most times I called, was brusque and didn't seem to have any customer service training, or else was overworked and stressed to the point where she couldn't spare the energy to be courteous. My issues did get resolved after some time and effort, and perhaps things have improved since 2016. I didn't choose the clinic for their excellence in billing, though; I chose it to get help for my foot pain, and given that I'm not in pain anymore, I'd have to say I'm a...

I've developed plantar fasciitis in May 2022 and was pretty sick of it by the time May 2023 rolled around. I live in the southwest part of Wisconsin and was looking for a doctor that did ESWT near me; I could not find anything nearby. I didn't find Milwaukee Foot And Ankle Specialists right away because they use the acronym EPAT and I was always searching ESWT, but by some stroke of luck, I eventually found this place online.

The reviews were awesome for Dr. Milkie and his staff, which made me decide to make the 2.5 hour drive to try this therapy. I have not been disappointed!

My consultation and first appointment were in June 2023; I only had to wait 1.5 weeks between the time of initially contacting the office and getting in for my first session. I was really happy with the quick scheduling and the fact that I didn't have to wait a month or more to get in, like I had to for PT near me.

I just completed my fourth treatment (I came in once a week for four consecutive weeks) and am really impressed with the place. Everyone is friendly, helpful, and kind. I arrive early (once, I was 15 min early) and am always seen right away - wait time is minimal.

Dr. Milkie is thorough, friendly, and clearly communicates what you need to know. He has been doing EPAT for a long time, so I trust his assessment of my particular case of PF and the course of treatment that he recommended.

I am finally having less pain in my feet- the treatment is working!! I never thought I'd be pain-free again. It's not gone yet, but close- I'm finally on the road to healing. I go back in 3 weeks to see if I need any more treatments, or if I'm done.

I'm super grateful for Milwaukee Foot and Ankle...