Pioneer Broadband Services/iVideo/Special Access — Local services in Weatherford

I reached out through text to my local Pioneer, and the tech (I'm pretty sure his name is Colton) called me promptly. He was very patient and personable, and, most importantly, I could understand him clearly as English is his native language! He walked me through everything and got my app up and running. Thank you for a great, frustration-free experience! I've had ATT, Comcast, Suddenlink when it was still a thing here, and a few others, and Pioneer by far has been the best from installation to customer support. I highly...

Of course I don't know his name the first man that I change my service with was wonderful. I asked many questions he was there to answer and he fixed me up. The next time another wave of employees came in to relieve the first crew that was a totally different experience. I'm not really happy with them but I was with pioneer for so long so I thought it's probably me wanting the same great service. I have stopped several now from changing to Verizon I only wish I did not. If you call the main company of Verizon you will get much...

I absolutely love the service (internet and customer) and the people that I’ve had to deal with here. Every time I’ve had an issue, they have been as prompt as possible. Tonight I got home and my internet was down. I called about my issue, which required a technician to come out, knowing it was too late to fix. The customer service rep on the phone confirmed that. Low and behold, 30 minutes later, Justin shows up on the way home and fixed it. Customer for life at this rate. Way...