If you want gorgeous flowers at a reasonable price with excellent customer service, look no further! I recently had my wedding and had the pleasure of working with Nery. Initially, my wedding needed to be rescheduled the week of due to myself and the groom coming down with Covid. Nery was very patient and reassured us that everything was going to be ok. Fast forward one month and Nery superseded our expectations. She hand delivered our flowers to the venue and setup everything. Not only were the flowers GORGEOUS, she even assisted with setting up candles I had and placing the favors on the plates. After the party, Nery met me at the venue again to collect the vases which were rented from her store. I am so happy that I choose Nery’s Florist as a vender for...
Read moreI ordered a dozen red roses online for Valentine's Day, almost a week in advance. I got a confirmation email from the website immediately. Then, on Valentine's day, nothing showed up to my apartment. I figured it was a busy day and the drivers might not get to us until later. But when I called Nery's near the end of the day, they said they had "no record" of my order. Eventually, they found my info while on the phone and just acted bewildered, saying they didn't know why they "hadn't seen it before now". They said they would call me back with an update but I never heard from them again. No roses for Valentine's Day and my wife thought I just forgot. All because they're disorganized. I wanted to support a local business, but I should have just used one of...
Read moreI had a great customer service experience here. My apartment building killed my flowers by putting them in a freezer all day on Valentines day. I went to the florist to show them what had happened and they were appalled. They were able to put together a rush arrangement for me the following day and had them hand delivered to me on a Saturday morning. Even though the mistake was 100% my building's front desk and the florist did nothing wrong, their response and care to make me happy was above and beyond. They really saved the day and are great people who will do right by you. Not to mention the flowers themselves were very beautiful (see pictures below). They definitely have a future customer here with the way they handled my situation and the quality of...
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