Ashley Store — Local services in Wenatchee

Good luck getting through to get a delivery.Sales staff made promises that seemed to good to be true and were.I can understand delayed delivery but there were hours of time on hold to a generic phone line with no resolve on when I might get the couch.Online chat is totally unreliable .they left me there for an hour when i couldn't get through on the phone.They promise to call you back but don't. Super frustrating.Maybe its COVID but this is brutal!! 3 weeks past due delivery and no resolution. I took time from work to be home for a delivery 3 weeks ago and they didn't communicate it...

Never ever buy their protection plan its just wastage of money never cover anything just a way of grabbing extra 500 dollar from the customer. Please please never buy any protection plan gbs warranty worst ever never fix anything never respond back if they see they usually deny claim without even looking at the things. Which is horrible please request don’t loose your money. If u want to buy furniture i guess best is costco atleast costco...

My wife and I had a really good experience while we were here. We found a sofa for our living room that we were looking for with the help of the sales person. She was very helpful without being overbearing. She helped us to figure out what we could do with the rest of our living room space. Two weeks later we ended up coming back and buying two chairs and an ottoman as well. Super nice staff both times we were there. Good prices and...