Legwork — Local services in Wenatchee

We're using LegWork in conjunction with our Curve practice management software. We engage our patients with reminders, confirmations and reactivation - text, email and post card correspondence - on a schedule we established and can easily modify. Text and email correspondences are two way – patients can and do engage us via LegWork in scheduling conversations regarding their appointments. In addition to the custom notification flexibility via our dashboard, we can customize the communication template messages (text, email & post card). Early in our relationship with LegWork there were some minor glitches that were quickly resolved. I believe these are inevitable with this type of relationship … regardless of who you work with. The key is solving the glitches quickly and good communication. LegWork excels at both. I vetted all the key players in the space settling on LegWork because they had the features I was seeking, were transparent with their competitive pricing and had an engaging customer friendly culture. We made an excellent choice going...

A talented, responsive and innovative team of get it done web services.

We have worked with Legwork for three years and they are above and beyond any web service company we have encountered to date. Our website was launched 4 months after conception. Unheard of, especially with the quality they produce. Changes and updates are handled immediately. SEO is a cornerstone in their design work successfully pushing our website to the top of search.

In addition, they understand the business of dentistry. Legwork's integrated system allows for everything from email blasts to texting to new patient rewards and more. Their quiver of functionalities continuously expands.

Customer service is number one. We cannot use enough superlatives to describe how, as an office and myself as marketing director always feel heard and taken care of. Look no further, call Legwork and be ready...

Onboarding with Legwork was great. Doug did an awesome job getting my team and I up to speed. Once the onboarding is over, the support is no where to be found. There are a lot of things you can't customize. Navigating through the portal is not as simple as I would like it to be, compared to other communication platforms. Sending paperless consents to patients is not streamlined. I was told the only way send out patient consents/forms is to have the patient log onto legwork, and pull it up on their phones. If you need support for anything, you can only email them which may take a day or two for them to respond. I would highly recommend looking into other companies including PBN, Modento, or Weave before you consider...