Vibes — Local services in Weslaco

Complete waste of time. I arrived on Tuesday morning at 830, and the shop was closed, the hours online and on the door state they open at 8am, there was a sign on the door that mentioned closing early I'm sure from the night before, but no mention of them opening late. I went to their website and looked at their other locations, according to their site the hemporium on south Texas opened at 630, as expected it was closed as well. Sadly this seems to be an ongoing issue with them, as I'm not the first person to experience their inability to show up to work on time. I would come here because the staff was friendly, and the prices were the best I've come across in the valley, but its not worth the half hour drive if I'm going to leave empty handed. I'd rather spend a bit more where I'm at instead of wasting time, gas, money, and not keeping dependable hours shows that you don't value your customers time. Again, I can't stress enough how disappointed and frustrated I am, after the stellar review I wrote and all the recommendations I gave to family and friends. I'll probably wait a good year before I give them another chance, see if they've learned how to appreciate their...

I placed an order on NOVEMBER 2nd 2024. I am sitting here 80 days later with no product, after spending $40 dollars. This seems to be a common theme among recent purchases. I reached out to customer service several times and I haven’t been able to get a response within the past 2 months. I decided to do a little research of my own to see what exactly the owner has been doing to be so busy since they are able to upload content but not reply to customers. Turns out she has used our money to go on vacation!! I hope New York treated you well, because i’m sure the BBB won’t be as kind. (I’m attaching pictures of her socials she is very much active on and proof of recent vacation. Even a post from one day ago. I’m also attaching who runs their “customer service” a.k.a. Samantha)

If you were going to go on such a long vacation your customers should’ve been notified… this is an unacceptable way to...

UPDATE After a week or so my bank gave me a response to my dispute and it's been approved after proof of no contact and no shipping information despite it being more than 80 days now. Wouldnt recommended vibes anymore unless you go in person.

I have yet to receive my order it's been 51 DAYS so 7 WEEKS in counting... I've ordered multiple items before and got them in 2 weeks and now not only does your phone not work. But your email is no where to be found? Your tiktok manager keeps deleting comments and honestly it feels like you guys are taking care of in person customers when you know you have thousands of people that follow you and ordered. I ordered a strawberry krispy I have no clue if my order is on back order. Or if you guys are too busy PUSHING PRE ORDERED KRISPYS without taking care of the orders that were placed MONTHS AGO. very upsetting and I have no clue when...